No more applications are being accepted for this job
- Candidate should have excellent communication skills in English.
- Job location will be Bangalore Only
- Fresher/Experience
- Graduates only.
- 5.5 days Working days with Rotation shifts.
- Assist customers via Voice , call
- Excellent communication skills in English
- Basic Knowledge of Customer Service
- Good comprehension skills
- Analytical & Probing skills
- Open to 24/7 environment
- Need to respond to customer via Voice , Call
- Handle queries and complaints of customers
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals who that understand the importance of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Ability handle tough situation with customer
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- Correctly follow and implement different quality standards/definition documents
Customer Care Executive - Bengaluru, India - Futurezone Placement services
Description
Customer Care Executive
To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Note- Excellent Communication in English and Hindi is mandate
Job Location Bengaluru EVT Campus
Recruitment:
SalarySlab: 18K to 23K CTC
KEY SKILLS:
Customer Service Representative must have outstanding verbal, written and listening skills (English) Understands details of several functions to provide quality service & carefully write/type messages to ensure professional tone
JOB DESCRIPTION:
Salary: 23K CTC