Senior Associate - Bengaluru, India - Razorpay

    Razorpay
    Razorpay Bengaluru, India

    Found in: Talent IN C2 - 1 week ago

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    Description

    The Role:

    The Senior Associate will build and farm an existing relationship with assigned key accounts, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisory relationship to help drive continued value of our products and services.

    Roles and Responsibilities:

  • Own and assist smooth onboarding of clients
  • Manage end-to-end funnel on New Initiative Products - new merchant acquisition and upselling of products to existing clients
  • Work with other cross-functional teams (product, ops & marketing) as and when required
  • Should clearly understand merchant pain points/requirements and should communicate all features to fulfill merchant expectations.
  • Use Sales Tools effectively to maximize efficiency
  • Should understand and work towards team's/organization's objectives
  • Mandatory Qualifications:

  • 3-5 years experience in Sales and/or Business Development
  • Product focussed sales aptitude/experience
  • Strong business acumen and result oriented approach
  • Strong interpersonal skills and ability to maintain long-standing relationships with clients
  • Relevant experience in the Fintech/Banking Industry would be a plus
  • Must have experience in B2B Sales
  • Comfortable working across multiple departments in a deadline-driven environment.
  • Active team player, self-starter, and multitasker who can quickly adjust priorities.