Telecaller - Mumbai, India - Job Gauge

    Job Gauge
    Job Gauge Mumbai, India

    1 week ago

    Default job background
    Full time
    Description

    Job Overview

    We are hiring a Telecaller to join our dynamic team. As a Telecaller, you will be responsible for making outbound calls to potential clients and maintaining a strong customer database. This is a full-time position with a junior level requirement of 1 to 3 years of experience. The job location is Malad, Maharashtra, India.

    Qualifications and Skills

    • 1-3 years of experience as a Telecaller or in a similar role
    • Excellent communication and interpersonal skills
    • Strong persuasion and negotiation abilities
    • Good knowledge of telemarketing techniques
    • Ability to work independently and in a team
    • Proficient in MS Office and CRM software
    • Positive attitude and a strong desire to achieve targets
    • Ability to handle customer complaints and resolve issues effectively
    • Familiarity with the recruitment industry is a plus

    Roles and Responsibilities

    • Make outbound calls to potential clients and persuade them to use our services
    • Maintain a strong customer database and update it regularly
    • Provide information about our services and answer any queries potential clients may have
    • Follow up on leads and convert them into sales opportunities
    • Achieve monthly targets and contribute to the overall team goals
    • Handle customer complaints and resolve issues in a professional and timely manner
    • Collaborate with the sales team to identify new business opportunities
    • Stay updated with industry trends and competitors' activities