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    • Salesforce Manager - Noida - Sharajman Technologies

    Sharajman Technologies
    Sharajman Technologies Noida

    2 weeks ago

    Default job background
    Description

    Job Description

    Key Responsibilities:

    • Leadership and Strategy:
      • Act as the primary point of contact for all Salesforce-related initiatives and decisions.
      • Develop and execute a strategic vision for the Salesforce platform in alignment with organizational goals.
      • Lead a team of Salesforce developers and administrators, ensuring clear communication and effective delegation.
      • Collaborate with stakeholders, including project managers and business leaders, to understand requirements and translate them into actionable solutions.
    • Salesforce Application Development:
      • Oversee the design and implementation of customized Salesforce applications.
      • Establish timelines, milestones, and deliverables for development projects.
      • Ensure the scalability and adaptability of Salesforce solutions to meet future business needs.
    • Workflow and Process Optimization:
      • Design intuitive and efficient workflows to enhance user experience and streamline operations.
      • Identify areas for process improvement and implement best practices across the platform.
      • Provide guidance on user role assignments, ensuring proper access levels and security protocols.
    • Testing and Maintenance:
      • Conduct thorough testing to validate the stability and functionality of new and existing applications.
      • Troubleshoot and resolve application errors promptly to minimize disruptions.
      • Regularly monitor platform performance and implement updates or patches as needed.
    • Documentation and Training:
      • Prepare detailed documentation for all Salesforce processes, solutions, and configurations.
      • Deliver training sessions and ongoing support to Salesforce users, fostering a culture of self-sufficiency and efficiency.
    • Data Integrity and Security:
      • Ensure the integrity, security, and compliance of Salesforce applications and associated data.
      • Regularly audit user roles and permissions to align with organizational policies and standards.

    Qualifications and Skills

    • Educational and Professional Background:
      • 6+ years of experience in Salesforce application development, with at least 1-2 years in a managerial capacity.
    • Leadership and Interpersonal Skills:
      • Proven ability to lead cross-functional teams and manage diverse stakeholders.
      • Strong problem-solving skills with a customer-focused mindset.
      • Excellent communication and interpersonal skills to effectively collaborate with internal teams and clients.
    • Project Management Skills:
      • Experience in planning, executing, and managing Salesforce projects from inception to completion.
      • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
    • Preferred Qualifications:
      • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer, Salesforce Advanced Administrator) - please provide certification details with your application.
      • Familiarity with CRM best practices and a deep understanding of Salesforce's potential to drive business outcomes.
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