- Conduct new hire training (NHT) and refresher training for sales agents in the donation process
- Deliver engaging, interactive sessions to improve communication, persuasion, and sales skills
- Train agents on objection handling and building donor trust
- Ensure training is aligned with sales targets and compliance standards
- Conduct role-plays, mock calls, and live call assessments to build agent confidence
- Track training effectiveness using KPIs like sales performance, retention, and quality scores
- Provide regular feedback and reports to management on training outcomes
- 1+ years of experience in BPO sales training or telesales
- Strong knowledge of sales techniques and call handling
- Excellent verbal, written, and interpersonal communication skills
- Experience in classroom training, coaching, and performance monitoring
- Comfortable using CRM software, call monitoring tools, and dashboards
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Role-process trainer-e-commerce sales experience-min 2 years in e-commerce apparel domain fashion sales must have trainer experience on paper. · ...
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Must have 2 Years of exp as a Trainer with Skills- Training Development/Process Training/TNA/Training Delivery/TTT/Lead Trainer · ...
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We are actively hiring Process Trainers to work on international processes, focusing on TNI (Training Needs Identification), TTT (Train the Trainer), TNA (Training Need Analysis), OJT (On-the-Job Training) · Interested candidates can connect with Simran Rana or share their resume ...
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This is a job to train people on process skills. · ...
Mumbai1 month ago
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We are looking for a Process Trainer with international BPO training experience to conduct process training & soft skills training in International BPO. · ...
Mumbai, Thane1 week ago
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We are hiring for Process trainer - International Banking. The Process Trainer will be responsible for delivering high-quality training for new hires and existing employees on international banking processes, compliance standards, and operational workflows. · The role ensures tha ...
Mumbai City1 month ago
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The Process Trainer is responsible for training contact center employees (Agents, TLs, QA) on sales process, donor communication, · compliance, and Ketto product knowledge. ...
Mumbai City4 weeks ago
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Design and deliver training programs for new hires. · ...
Mumbai Full time4 days ago
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Conduct new hire training and ongoing refresher training for sales agents in the donation process. · ...
Mumbai, India1 week ago
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Design and develop training materials including process manuals procedures and guides. · Conduct on-the-job training OJT sessions for new hires and existing employees to enhance their skills. · Develop and deliver soft skills training programs to improve teamwork communication pr ...
Mumbai1 month ago
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The Process Trainer will design develop and deliver training curriculum for sales staff on company products selling skills negotiation strategic selling and overall sales cycle process. · Design develop and deliver training curriculum associated materials for sales staff on compa ...
Mumbai Full time4 days ago
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Conduct new hire induction and process training for airline reservations, ticketing, reissuance, fare rules, schedule changes,cancellations,baggage policies etc. · Graduate in any discipline (mandatory). · 1–4 years of relevant training experience in a contact center environment. ...
Mumbai City1 week ago
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Develop and deliver high-quality training programs to enhance employee performance and productivity. · ...
Mumbai, Thane3 weeks ago
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We are seeking a Process Trainer to join our team in Mumbai. The ideal candidate will have experience in process training, excellent interpersonal skills, and be open to traveling extensively. · ...
Mumbai, Maharashtra1 month ago
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The role requires a trainer with minimum 2 years experience in BPO-Customer Service domain for Retail/fashion/e-commerce domain. · ...
Mumbai1 month ago
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Develop collection process training programs Conduct regular refreshers & compliance trainings Coach team on soft skills & negotiation techniques Monitor KPIs related to collections performance · ...
Mumbai2 days ago
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TimesPro strives to embody the values of Education 4.0: Learner-centric, industry-relevant, role-specific, and technology-enabled with a goal of making learning accessible for anyone who seeks to grow. · Conduct orientation/induction training. · Conducting Soft Skills & Sales Cyc ...
Mumbai, Maharashtra1 month ago
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+Utkarsh Global Foundation seeks a dynamic Process Trainer to deliver training sessions on business processes. · +Bachelor's degree in any discipline · 2–5 years of experience as a Process Trainer in a BPO / KPO / service industry or relevant domain · ...
Mulund West, Mumbai, Maharashtra1 month ago
Process Trainer - Mumbai - confidential
Description
Key Responsibilities:
Training Delivery & Facilitation:
Reporting & Continuous Improvement:
Qualifications & Skills:
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Process Trainer
Only for registered members Mumbai
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Process Trainer
Only for registered members Mumbai
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Process Trainer
TP- Mumbai
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Process Trainer
TP- Mumbai
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Process Trainer
Full time confidential- Mumbai
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Process Trainer
Only for registered members Mumbai
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Process Trainer
Only for registered members Mumbai, Thane
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Process Trainer
Only for registered members Mumbai City
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Process Trainer
Only for registered members Mumbai City
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Process Trainer
Full time confidential- Mumbai
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Process Trainer
Only for registered members Mumbai, India
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Process Trainer
Only for registered members Mumbai
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Process Trainer
Full time confidential- Mumbai
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Process Trainer
Only for registered members Mumbai City
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Process Trainer|Domestic
Only for registered members Mumbai, Thane
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Process Trainer
Only for registered members Mumbai, Maharashtra
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Process Trainer- Sales
Only for registered members Mumbai
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Collection process Trainer
Only for registered members Mumbai
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Product and Process Trainer
Only for registered members Mumbai, Maharashtra
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Process Trainer
Only for registered members Mulund West, Mumbai, Maharashtra