Customer Service Associate _ WALK IN DRIVE _ @ _ 11th March-2026 _ Bengaluru - Konecta

    Konecta
    Konecta Bengaluru

    1 day ago

    Upper Management / Consulting
    Description

    Walk-in Interview (Open Drive) | Konecta - Bangaluru

    · Hiring: Email, Voice & Chat Contact Center Associate ( CSA – BPO)

    · Role: - Customer Service Associate (CSA)

    · Date: - Wednesday, 11th March

    · Time: - 11:00 PM to 3:00 PM IST

    VENUE-DETAILS : -

    WEWORK, 1st Floor, Wework IWF

    Campus, Survey No.192, Whitefield Main Road, B Narayanapura,

    Mahadevapura,

    Whitefield, Bengaluru, Karnataka 560048

    · Mode: Walk-in (Open Drive)

    · Experience: 0 to 3 years

    · Freshers can also apply

    · Shift: Rotational Shifts

    Job Responsibilities: -

    · Handle customer interactions through Email, Voice, and Chat support.

    · Understand customer concerns and provide accurate and timely resolutions.

    · Deliver excellent customer experience and maintain high CSAT scores.

    · Document all interactions clearly in CRM systems.

    · Adhere to quality standards, process guidelines, and compliance requirements.

    · Meet individual and team performance targets (Productivity, Quality, CSAT).

    · Upsell/Cross-sell products or services where applicable.

    · Work in rotational shifts, including - weekends/holidays as per business needs.

    Eligibility: -

    · Graduate mandatory.

    · Good verbal and written communication skills in English.

    · Basic computer knowledge and typing skills.

    · Customer-centric mindset with strong problem-solving abilities.

    · Willingness to work in rotational shifts.

    What We Offer:

    · Competitive salary package.

    · Attractive performance-based incentives.

    · Shift allowances (as applicable).

    · Dynamic and professional work environment.

    · Learning, training, and career growth opportunities.

    Documents to Carry:

    · Updated resume

    Start or accelerate your career in the BPO industry with

    Konecta. Walk in and get hired

    #WalkInDrive #KonectaIndia #KonectaBangalore #BPOJobs

    #CustomerServiceAssociate #FreshersHiring #EmailSupport #VoiceProcess

    #ChatSupport #HiringNow #RotationalShifts #Incentives

  • Walk-in Interview (Open Drive) | Konecta - Bangaluru · Hiring: Email, Voice & Chat Contact Center Associate ( CSA – BPO) · Role: - Customer Service Associate (CSA) · Date: - Wednesday, 11th March · Time: - 11:00 PM to 3:00 PM IST · VENUE-DETAILS : - · WEWORK, 1st Floor, Wework I ...

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