Showroom Floor Experience Manager - Ahmedabad, India - Synergy Resource Solutions

    Synergy Resource Solutions background
    Description
    Greetings from SynergyResource Solutions () a leading recruitment consultancyfirm.We arehiring for our client a leading multibrand premium retail companyin field of eyewear & having 7 retail stores in primelocations of Ahmedabad & head office at C GRoad.Designation:Showroom Floor ExperienceManagerReporting:HRSector:Retail (Candidates from Retail or Hospitality mayapply)Number ofpositions:6Location: 6stores (CG road AshramRoadVastrapurShyamalChandkhedaBopal)Qualification:Any (Should have excellent hold on English/Hindi/Gujaratilanguage)Gender:AnyExperience:47 yearsMon toSaturday 10.30 to 8.45pmSunday 11 to8 pmWeek OffBetweenMonFridaySalary:INR 35000 to45000/MonthAgebetween 2540yearsRoles&Responsibilities:Supervision:
    • ShopOpeningprocedures
    • ShopCleanliness housekeeping display cleaning displayarrangement
    • Shopsupplies sales related; nonsalesrelated
    • Shop pettyexpensesvouchers
    • ManageValetServices.
    ReportPreparation:
    • ShopSupplies consumables sales related nonsalesrelated
    • Salesreports
    • Accountsreports
    • Attendance
    Leadingteam:
    • Supervisethe Rotation of staff take care of reporting time and monitorthat.
    • CheckGrooming standards and new joineruniforms
    • ConflictManagement and Counselling team member in case if there is somechange in behavior of the staff that is affecting anotherstaff.
    • Teambuilding and maintain teambonding.
    CustomerRelations:
    • Customerwelcome guiding them towards right person ensuring they are wellattendedto
    • Attendingcustomercomplains
    • Ensuringtheir experience showcasing sales process refraction dispensingprocedures payment process invoicing customer intimations deliveryetc is smootheffortless
    • Useclient history in the system to enhance the customer s experienceanticipate their demands needs and propose proactively solutionsproducts andservices.
    • Seekgooglereviews
    • Proactivelyapproach negative reviewers and try to turn them intopositive
    • Respondto clients leads and enquiriespromptly
    • Developrapport with customers engage them in conversations outside thesales process while theywait.
    Requirements:
    • Preferablyshould be well conversant in Local language Gujarati English andHindi
    • Wellpresentable.
    • Therewill be notargets
    • Will beassigned same store
    • Should not haveany medical issues as this is going to be a standingjob.
    Candidatesmatching this requirement can share their updated resume withdetails of their present salary expectations & noticeperiod.()JobSkill: showroom managerfloor managerexperiencemanagerhospitalitymanager PublishJob to Careers:

    counseling,customer relations,opticals,locallanguage proficiency,presentation skills,showroom manager,conflictmanagement,supervision,team management,floormanager,reportpreparation