Customer Relationship Manager - Sahibzada Ajit Singh Nagar, India - Fitelo

Description

Role:
Relationship Manager

Job Type:
FulltimeLocation: Work from Mohali Office

AboutFitelo:
We are Fitelo your No.1 app forweight loss diet planning and better overall wellbeing.

We rededicated to giving you the very best of health and lifestyle fromthe comfort of your home or office Every day is a chance to flipthe script.

An invitation to take everything we know and reinventit. Do it better. Never settle for good enough. Every day we get upinvent adapt improvise find new ways to collaborate and do theunexpected. Were a team of health care experts from doctors todieticians to fitness coaches helping people to achieve theirfitnessgoals.

Aboutthe role:
We are looking for a relationshipmanager to build and preserve trusting relationships with ourcustomers.

To succeed in this role you should be an excellentcommunicator able to work with sales and marketing teams and buildrapport with customers.

We also expect you to be a strategicthinker with an analytical mind and strong problemsolving skills.


Ideal candidate will have:
Experience as aclient relationship manager Knowledge ofcustomer relationship management (CRM)practices Experience in sales or customerservice is preferred Problemsolvingattitude Excellent communication skills Aptitude for fostering positive relationships Teamwork andleadership skills Customeroriented mindset

Specificallythis role will involve:
Serving customer byproviding service information and resolving service problems Attracting potential customers by answeringservice questions Maintaining customerrecords by updating clients information Resolving service problems by clarifying the customer s complaintdetermining the cause of the problem explaining the best solutionto solve the problem and following up to ensure resolution Contributing to team effort byaccomplishing related results as needed Gaining solid knowledge ofcompetitorsQualifications: BSc/BA in Business Administration orsimilar field
customer,communication,convincingpeople