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  • Social Media Marketing - Thane, India - VRSamadhan

    VRSamadhan
    VRSamadhan Thane, India

    1 month ago

    Default job background
    Description

    Job Title: Social Media Marketing

    We are seeking a highly motivated and energetic individual to join our team as a Social Media & Client Engagement Executive.

    Main Responsibilities:

    • Client Engagement (80%):
      • Outbound Calls: Proactively reach out to prospective and existing clients to share updates, answer questions, and schedule appointments.
      • Inbound Reception: Professionally handle incoming phone and email inquiries, triage requests, and route clients to the appropriate team members when needed.
      • Relationship Management: Build rapport with clients, capture feedback, and maintain accurate call logs and CRM records.
      • FollowUp & Coordination: Ensure timely follow-up on all client interactions, coordinate with internal teams (sales, support) to fulfill client needs, and track resolution progress.
    • Social Media Management (20%):
      • Content Posting: Schedule and publish posts across platforms (Facebook, Instagram, LinkedIn, TikTok).
      • Reels & Short-Form Video: Plan, shoot, and edit engaging reels or stories that align with marketing objectives.
      • Promotional Assets: Create simple graphics or captions for promotional campaigns (e.g., offers, events, product launches).
      • Performance Monitoring: Track basic social metrics (likes, comments, shares) and flag any trends or issues to the marketing lead.

    Requirements:

    • Bachelor's degree or equivalent experience in Marketing, Communications, Business, or a related field.
    • Familiarity with social media platforms and basic content creation.

    Work Environment:

    The selected candidate will be based at Thane, working full-time hours. Travel may be required periodically. The role is not suitable for work-from-home arrangements.


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