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ou could be the right candidate if you · At least 8-10 years of experience in performance marketing preferably in insurance / ecommerce category with a proven track record of at least 5 years leading performance marketing capabilities including customer acquisition and retention ...
Delhi, Mumbai, Kolkata Full time1 day ago
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We are seeking a confident and experienced Senior Infrastructure Consultant with over 9 years of experience to join our team. The ideal candidate has a strong background in implementing cloud, IaaS, and SaaS architectures, particularly for SAP Migration customers. This role requi ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Roles and Responsibilities: · What will you do · The key responsibility of this role will be to facilitate a partnership between customers and internal teams, creating an engaging and productive deployment experience for customers throughout their solution adoption phase. Additi ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding ...
Delhi, Mumbai, Kolkata Full time1 day ago
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You could be the right candidate if you · Have a bachelor s degree from a recognized institute · Have deep functional understanding of Insurance Operations · Have led medium to large scale operations set up with strong exposure to digital operations, well versed with retail and i ...
Delhi, Mumbai, Kolkata Full time1 day ago
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You could be the right candidate if you · Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead/ equivalent role. · Expert knowledge of Travel Insurance product features, process, regulatory and compliance req ...
Delhi, Mumbai, Kolkata Full time1 day ago
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We are seeking a dedicated Customer Care Executive to join our team in India. The ideal candidate will have experience in customer service and a passion for helping customers. You will be responsible for managing customer inquiries, resolving issues, and ensuring a positive custo ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Responsibilities and essential job functions include but are not limited to the following: · Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. · Anticipates customer and store needs by constantly evaluating environment and customer ...
Delhi, Mumbai, Kolkata ₹240,000 - ₹480,000 (INR) per year Full time1 day ago
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Pro Arch is on the lookout for a talented Senior Project Manager to lead our dynamic teams in delivering cutting-edge technology solutions. In this role, you will spearhead projects that bridge the gap between innovation and execution, ensuring our clients receive exceptional ser ...
Delhi, Mumbai, Kolkata ₹1,800,000 - ₹3,500,000 (INR) per year Full time1 day ago
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Job description · Run the production process of hologram, drawing up a production schedule; ensure that the production is cost effective; · Decide what resources are required; draft a timescale for the job; estimate costs and set the quality standards; · Analyzing various process ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Responsibilities · Own the cloud infrastructure and resources with attention to cost and resilience · Lead initiatives to improve the monitoring and observability of platform, products, and cost. · On-call support for incident management and disaster recovery. · Lead the implemen ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Creating application in their respective operational portfolio. · Maintaining and supporting the application codes they write for the applications. · Implementing various design patterns · Keep abreast of technology standards and industry trends · Qualification, Experience and Sk ...
Delhi, Mumbai, Kolkata Full time1 day ago
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You could be the right candidate if you · Have 2-4 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years experience in health in ...
Delhi, Mumbai, Kolkata ₹500,000 - ₹1,500,000 (INR) per year Full time1 day ago
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Roles & Responsibilities: · Serve as the primary point of contact for P rocess owners and stakeholders for Workday HRIS , in driving adoption, providing guidance, expertise , and strategic recommendations on solution enablement . · Lead the Workday Support Team, to manage day-to- ...
Delhi, Mumbai, Kolkata ₹2,000,000 - ₹4,500,000 (INR) per year Full time1 day ago
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Support internal and customer delivery projects · Become a SME on supported products and services · Work closely with Project Management team to increase quality of project deliveries to clients. · Provide training, knowledge transfer and ongoing support to TNS Global team · Prov ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Roles and Responsibilities: · Operational · Leadership and Management: Oversee a specialized delivery team that provides technology-specific services to a designated group of customers, ensuring alignment with overall service objectives and customer needs. · Incident Management ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Job Summary · We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently · In this role, you will work closely with engineering managers, senior engineers, and cr ...
Delhi, Mumbai, Kolkata ₹4,500,000 - ₹9,000,000 (INR) per year Full time1 day ago
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Key Accountabilities and Main Responsibilities: · Strategic Focus: · Support senior members in delivering the project with technical expertise. · Contribute to the project with skills and resolve blockers. · Analyze and document technical solutions. · Operational Management: · Pa ...
Delhi, Mumbai, Kolkata Full time1 day ago
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Product Data Mining from regulatory data tools. · Engaging with IT to backfill product data into ERP systems. · Customer Support on regulatory document requests. · Vendor engagement to obtain regulatory documents and data. · Ongoing regulatory data analysis and tracking. · Analys ...
Delhi, Mumbai, Kolkata Full time1 day ago
Lead-Customer Experience - Delhi, Mumbai, Kolkata - confidential
Description
You could be the right candidate if you
Have a bachelor s degree from a recognized institute
Have deep functional understanding of Customer Service or Experience
Retail experience mandatory, Customer Service & Product design experience, Medium to Large Scale Operations, well versed with Product design and Service strategies, Customer Journey mapping, can use analogous experience from new age aggregators in retail space
Proven track record /demonstrate through examples - design, building and maintaining customer centric culture. Have experience collaborating with cross-organizational teams and be highly adaptable to pivot and change in a complex and dynamic working environment. Be comfortable working with ambiguity.
Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions
Able to think on your feet to navigate through the ecosystem and deliver solutions
Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process
Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers.
Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing
This could be the gig for you if you
Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
Thrive in environments that celebrate co-creation and collaboration.
Are passionate about leveraging new age digital tools and technologies to transform customer experience.
Like to work in a culture where everyone can see what others are doing
Take help from others when stuck and encourage others when there are setbacks
Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer.
Have 10-15 years of total experience with at least 5+ years of medium management experience and leading team as well
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