Appointment Setter - Sany, India - CICADA

Description

Overview:

As anAppointment Setter you play a crucial role in driving the salesprocess by connecting with potential leads and schedulingappointments for our sales team. You will be responsible forinitiating contact with potential clients engaging them inconversations and setting up appointments to present our productsor services. Your contribution will directly impact the companysrevenue and growth making your role essential to oursuccess.

KeyResponsibilities:

• Initiate outboundcalls to potential leads
• Engage in effectivecommunication to understand clientneeds
• Schedule appointments with prospectiveclients
• Update and manage customer relationshipmanagement (CRM) software
• Provide detailedinformation about products or services duringappointments
• Follow up with leads to confirmappointments
• Coordinate with the sales team toensure smooth appointment scheduling
• Meet orexceed appointment setting targets
• Maintainaccurate records of interactions withclients
• Adhere to scripts and guidelines duringinteractions with leads
• Collaborate with thesales and marketing teams to optimizestrategies
• Handle objections and rejectionsprofessionally
• Continuously improve appointmentsetting techniques
• Adhere to company policiesand procedures

RequiredQualifications:

• High school diplomaor equivalent
• Prior experience in appointmentsetting telemarketing or sales
• Excellentcommunication and interpersonalskills
• Proficiency in CRM software and MSOffice
• Ability to work in a fastpacedtargetdriven environment
• Strong organizationaland time management abilities
• Positive attitudeand resilience in handling rejection
• Ability toeffectively handle objections and providesolutions
• Understanding of sales principles andcustomer service practices
• Proven track recordof meeting or exceeding targets
• Attention todetail and accuracy in data entry
• Ability towork independently and as part of ateam
• Flexibility to adapt to changing processesand procedures
• Willingness to undergo trainingand development programs
• Commitment toupholding ethical standards andprofessionalism

communication,organization,crm,sales,customerservice