Customer Service Specialist - Mumbai, India - Nibodhah

Description

REQUIREMENT S / EXPERIENCE

Min 2 years of proven work experience as a Customer Success Manager or Client Manager in a

SaaS company, Sales Account Executive, or similar role

Hands-on experience with multiple sales techniques (including cold calls)

Track record of achieving sales quotas

Experience with CRM software (e.g. Zoho)

Familiarity with MS Excel & PPTs (analyzing spreadsheets, charts, pivots)

Ability to deliver engaging presentations

Presence on Professional networking Social media channels to boost sales - eg. LinkedIn, etc

SKILLS REQUIRED

Persistent Client interaction & Engagement

Email Writing

Report Creation - Excel

CRM Management Tech Savvy

Microsoft Office - Word, Excel, PPT

Social Media Marketing - LinkedIn, etc

Problem-Solving

Presentation Creation

Excellent Communication Skills - English

Analytic Thinking

Open to various projects

Ability to research and keep on top of

industry development