Service Support Manager - Hyderabad

The IT Support Manager will be responsible for providing technical support and maintenance services to clients. · Provide helpdesk and remote support to clients. · Troubleshoot network issues and perform preventive and corrective maintenance of hardware. · ...

The Manager, Platform Support is a management role responsible for overseeing and managing the platform support team. · Provides strong leadership and guidance to a team of platform support professionals. · Sets clear performance expectations and fosters a collaborative work cult ...

In this vital role you will manage the enterprise systems support team and ensure the stability and continuous improvement of Amgens technology platform. · ...

Sonatype is a software supply chain security company. We provide end-to-end software supply chain security solutions combining proactive protection against malicious open source, enterprise grade SBOM management, and leading open source dependency management platform. · ...

We are seeking a highly skilled and experienced IT Manager to lead our information technology team. · ...

The Global Support Manager is responsible for leading technical Tier 1 and Tier 2 Support teams. · ...

The Customer Support Manager is responsible for maintaining the daily activities and providing leadership to a team of 8-12 Customer Support Representatives. · ...

You will be responsible for driving product adoption and customer value at key accounts and identifying additional opportunities for customer expansion collaborating with the sales team on account strategy development for assigned customers defining best practices metrics and goa ...

Lead and develop the India support team, including hiring, coaching, and performance management. Ensure timely resolution of customer issues while maintaining high quality standards. · ...

Job summary · Were hiring for an exciting opportunity with a global product-led technology company that empowers developers and enterprises with cutting-edge software solutions.ResponsibilitiesLead and scale highperforming L2/L3 technical support teams. · - Own application suppor ...

Lead and develop the India support team, including hiring, coaching, and performance management. Foster a customer-centric culture focused on problem resolution and continuous improvement. · ...

We are seeking an experienced Cloud Support Manager to lead a team of technical engineers responsible for delivering post-sales support and solutions for Oracle's customers. · Key Responsibilities:Lead, recruit, · & mentor a team of support engineers handling cloud infrastructure ...

This role involves managing and mentoring the L2 support team to handle complex issues. · ...

ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction. · ...

The Service Support Manager is responsible for meeting contractual obligations and KPIs related to Service Desk and Dispatch processes. · ...

The Manager Platform Support is a management role responsible for overseeing and managing the platform support team ensuring the reliable operation and support of company platform infrastructure. · This role plays a crucial role in leading the team driving service excellence and ...

Zenoti is seeking a Support Operations Manager to enable operational excellence for the Customer Success organization. · ...

Manage customer escalations & complaint lead customer support team ensure high CSAT scores handle client calls oversee customer ops & queries aggregator platform handling Swiggy Zomato strong communication skills. · ...

We are hiring a Manager in Product Support to solve a diverse set of problems and manage team performance under high-pressure workloads. · ...

We are looking for a talented candidate to join DESRI India Private Limited in Hyderabad, India. · The primary point of contact for employee IT support: triage incoming requests, resolve issues directly where possible, · Escalate and follow up on complex or critical incidents wit ...

As Technical Support Manager you will act as player-coach providing hands-on technical support while mentoring engineers owning escalation quality and improving support operations. This role requires strong technical depth leadership capability and ability to operate across teams ...