Hotel operations manager - Hyderabad, India - Gamut HR Solutions

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    Full time
    Description

    Company Overview

    Gamut HR Solutions is a leading recruitment agency that specializes in matching skilled professionals with the right job opportunities. With a team of dedicated HR experts, we aim to provide the best recruitment solutions to both candidates and companies. Our company is proud to have a small but talented team of 2-10 employees, who are committed to delivering excellent services to our clients.

    Job Overview

    We are seeking an experienced Hotel Operations Manager to oversee the daily operations of our hotel. As a Hotel Operations Manager, you will be responsible for ensuring the smooth functioning of various departments within the hotel, including front desk, housekeeping, food and beverage, and maintenance. This is a mid-level position requiring 4 to 6 years of experience in hotel operations. The job is located in Hyderabad, Telangana, India and is a full-time position. The salary range for this role will be competitive and based on experience.

    Qualifications and Skills

    • 4 to 6 years of experience in hotel operations
    • Proven track record in managing hotel operations
    • Strong leadership and management skills
    • Excellent communication and customer service skills
    • Ability to multitask and prioritize tasks in a fast-paced environment
    • Knowledge of hotel management software and systems
    • Ability to analyze financial data and make informed decisions
    • Strong problem-solving and decision-making skills
    • Flexibility to work shifts, including weekends and holidays
    • Degree in Hospitality Management or a related field

    Roles and Responsibilities

    • Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments
    • Ensure efficient and effective functioning of all hotel departments
    • Implement and maintain high standards of customer service to ensure guest satisfaction
    • Monitor and evaluate the performance of hotel staff, providing feedback and coaching as needed
    • Manage budgets and financial plans for the hotel operations
    • Coordinate with other departments, such as sales and marketing, to maximize revenue and guest satisfaction
    • Maintain cleanliness and hygiene standards throughout the hotel
    • Address and resolve guest complaints and issues in a timely manner
    • Ensure compliance with all health and safety regulations
    • Stay updated with industry trends and implement best practices in hotel operations