Service Desk Lead - Gurugram

Lead NOC/service desk operations · Maintenance of networks systems & apps · ...

We are looking for a Service Desk Lead to join our team in Gurgaon. The ideal candidate will have strong leadership and team management skills, expertise in ITSM tools (ServiceNow), and excellent communication and problem-solving skills. · Handle high-pressure situations and esca ...

The IT Service Desk Team Leader oversees the performance and strategic operations of the service desk function, · Servicing daily team operations · Building a high-performance culture · ...

Manage a team of Technical Service Desk Analysts by providing them assistance to perform their day-to-day task smoothly. Ensure the internal and external governance and reporting is adhered to. · ...

Manage a team of Technical Service Desk Analysts by providing them assistance to perform their day-to-day task smoothly. · ,,,Monitor call and ticket volumes to ensure the SLAs are met · ,,,Keep track of staffing and scheduling to ensure adequate staff is available to manage the ...

We are looking for a highly motivated and experienced team contributor to join our Customer Success Operations team in Gurugram. · Work with internal teams globally, · Manage the operational excellence and delivery of all PMP campaigns, · ...

The Service Desk Lead plays a key role in managing IT support teams and leading large teams. · ...

This role involves leading a team in a service desk environment. · Leading large teams and managing multiple services or 24/7 services · ...

We are a global leader in the technology arena and there's nothing that can stop us from growing together. · Leadership & People Management - Proven ability to lead large teams, manage multiple services and build a high-performance culture. · ...

The Service Desk Lead will manage team members across locations and shifts, act as a backup for other domain leads, · and accountable for all customer experience in the Service Desk domain. · ...

We are urgently looking for the Service Desk Lead for Ghaziabad Location. The successful candidate will oversee day-to-day operations of the service desk team ensuring high-quality customer support and adherence to service level agreements (SLAs). They will also supervise team pe ...

The Service Desk Lead will respond to L1 / L2 Troubleshooting issues over phone with a drive to achieve First Call Resolution. They will also investigate and diagnose incidents and take necessary action to quickly resolve or escalate to the correct onward support team. ...

We are looking for a Service Desk Team Lead with at least 4+ years of experience in IT Service Desk (International BPO) and at least 1+ year as a team lead. The job is located in Bangalore and Pune. · At least 4+ years of experience in IT Service Desk (International BPO) · ...

To oversee & ensure timely transition of Service Desk solutions to clients based on agreed to contractual requirements of time, scope and cost. · Responsible for ensuring that Project Plans are drawn based on pre-agreed timelines and to drive transitions phases to closure. · ...

We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. · You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment software syst ...

+Job summary · Are you ready to embark on a technical adventure and become a hero to our external and internal users? · +Responsibilitiesdiagnosing and repairing complex equipment, software, and systems with ease. · responding to escalated issues, report critical design flaws, re ...

Our company has been a pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. · 15 years of full-time education · Minimum percentile of 50% in 10th, 12th, UG & PG (if applic ...

The sales executive will convert leads into memberships and explain membership plans and pricing clearly. · Maintain follow-up and daily lead tracking, · Cordinate with trainers/front desk to handle front desk operations (walk-ins, tours) and collect feedback. · Generate referenc ...

Lead day to day help desk support tasks and ensure that the staff is responsive to complaints. · ...

We are seeking a dedicated and enthusiastic Faculty/ Trainer to join our team in Gurgaon. The ideal candidate should be confident in teaching AutoCAD, 3DS Max, V‑Ray, and Revit Architecture to students from beginner to advanced levels. · Conduct high‑quality training sessions. · ...