Salesforce Process Analyst - Pune

Only for registered members Pune, India

2 weeks ago

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Job summary

We are looking for a Salesforce Process Analyst to help different parts of the business in their operational activities by solving cases associated to Salesforce platform.

Responsibilities

• Manage support queue and close tickets within designated SLA
• Be responsible for actioning tickets related to data and/or meta-data fixes
• Work with the Business users to seek clarity on the tickets and arrive at a resolution that would benefit the users
  • Bulk insert/update records in Salesforce using Dataloader

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