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- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service Representative - Mumbai, India - Perfect Recruits
Description
Process : Phonepe (Merchant help desk)
Shift Timing : Day Rotational
Working Days : 6
Shift window : 7am to 12am (home drop)
Week Off : one rotational off
Location. : Mahape
Grad/Undergrad with minimum 1 year customer service exp. is mandat
Good Communication
Salary :
Upto 18K depending on the last drawn package
Interview Rounds
HR
Ops
Versant - 5
Client assessment
work from office
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Qualifications