Business Analyst - Pune - HiLabs

    HiLabs
    HiLabs Pune

    6 days ago

    Default job background
    Description

    Job Description

    Key Responsibilities:

    • Gather, document, and analyze business requirements through stakeholder interviews, workshops, and process analysis.
    • Translate business needs into clear technical specifications, including process flow diagrams, use cases, and user stories.
    • Perform gap analysis to identify improvement opportunities and recommend solutions.

    Collaboration and Stakeholder Management:

    • Act as the primary liaison between business teams and technical teams to ensure alignment of goals and deliverables.
    • Facilitate communication between internal and external stakeholders, ensuring a seamless project execution.
    • Support user acceptance testing (UAT) by preparing test cases and scenarios based on business requirements.

    Technical Implementation Support:

    • Work closely with developers, QA teams, and system architects to ensure technical solutions meet business objectives.
    • Provide technical input during the design and development phases to address feasibility and scalability concerns.
    • Prepare technical documentation, including process flows, issue logs, and troubleshooting guides.

    Data Analysis and Reporting:

    • Leverage tools like SQL and Excel to extract, manipulate, and analyze data to derive actionable insights.
    • Create reports and dashboards using data visualization tools to communicate findings to stakeholders effectively.
    • Monitor and measure the success of implemented solutions using KPIs and metrics.

    Required Technical Skills:

    • Strong proficiency in database querying for data extraction and analysis.
    • Advanced skills, including pivot tables, data visualization, and formulae.
    • Experience with tools like Tableau, Power BI, or similar platforms.
    • Proficiency in JIRA, Confluence, or similar tools for requirement tracking and documentation.
    • Brief understanding of Python or R for data analysis.
    • API Knowledge: Familiarity with RESTful APIs and integrations.

    Soft Skills:

    • Strong problem-solving and root-cause analysis capabilities.
    • Excellent verbal and written communication skills, with the ability to translate complex technical concepts into simple terms.
    • Stakeholder management skills, ensuring alignment between business and technical teams.
    • High attention to detail with the ability to manage multiple priorities effectively.

    Preferred Qualifications:

    • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
    • Experience in domains such as e-commerce, retail, or supply chain management.
    • Familiarity with Agile and Scrum methodologies.
    • Knowledge of business processes like inventory management, product lifecycle management, or CRM.


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