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- Processes warranty claims on a timely basis for all eligible vehicles.
- Processes all warranty paperwork to ensure proper documentation. And less rejections and delays
- Verifies criteria required by the VECV/Insurer.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts claims and credits on SAP along with proper documentation.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Coordinate with Works manager to Follows up on remaining payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
- Files and maintains all service records as required by the warrantor.
- Performs other duties as assigned.