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Dehra Dūn

    Tellecaller - Dehradun, India - Rankmantra

    Rankmantra
    Rankmantra Dehradun, India

    4 days ago

    Default job background
    Full time
    Description

    Company Overview

    Rankmantra is a leading IT service and consultancy company with a passion for innovation and a focus on customer satisfaction. With our wide range of IT services, we help businesses grow and succeed in the digital age. With headquarters in Dehradun, we have a team of 11-50 employees dedicated to delivering exceptional solutions to our clients. Learn more about us at

    Job Overview

    We are seeking a highly motivated and enthusiastic Tellecaller to join our team at Rankmantra. As a Tellecaller, you will play a crucial role in the success of our sales efforts by contacting potential customers and promoting our IT services. This is a full-time position based in Dehradun, Uttarakhand, India.

    Qualifications and Skills

    • Previous experience as a Tellecaller or in a similar role is preferred
    • Excellent communication and interpersonal skills
    • Strong sales and negotiation skills
    • Ability to work well in a team
    • Good knowledge of IT services and products
    • Basic computer skills
    • Ability to handle multiple tasks and prioritize work
    • Positive attitude and ability to handle rejections
    • Fluency in English and Hindi

    Roles and Responsibilities

    • Make outbound calls to potential customers to provide information about our IT services
    • Handle customer inquiries and answer questions about our services
    • Maintain a record of all calls made and customer interactions
    • Follow up with potential customers to convert leads into sales
    • Collaborate with the sales team to achieve sales targets
    • Provide excellent customer service and build positive relationships with customers
    • Stay updated on the latest industry trends and IT services offered by Rankmantra
    • Ensure customer satisfaction by resolving any complaints or issues
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