inbound voice process - Chennai - Thanisha Jobs

    Thanisha Jobs
    Thanisha Jobs Chennai

    4 days ago

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    Description

    Job Title: Junior Inbound Voice Process

    Company Overview:

    Thanisha Jobs is a leading placement consultant offering job opportunities in Chennai, Bangalore, Hyderabad, and other cities in both IT and non-IT sectors.

    We are headquartered in Sholingur with 51-200 employees. Learn more about us on our website.


    Job Summary

    We are currently seeking a skilled Junior Inbound Voice Process professional for a Full-Time position in Chennai.


    Responsibilities:

    • Handle incoming calls from customers professionally and provide timely and accurate information.
    • Resolve customer inquiries and complaints by identifying issues and offering solutions.
    • Maintain a high level of customer satisfaction through effective communication and positive interactions.
    • Document all call information according to standard operating procedures.

    Requirements:

    • Excellent communication skills
    • Proficiency in Hindi, Marathi, Gujarati, Telugu, Kannada, Malayalam, and Punjabi

    Estimated Salary: ₹300,000 - ₹450,000 per annum


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