International Technical support Engineer - Chennai - confidential

    confidential
    confidential Chennai

    8 hours ago

    Full time
    Description
    • Looking for candidates with excellent communication skill for technical support
    • Candidate should be flexible to work in US Shift (Rotational night shifts).
    • Candidate should be excellent in English communication.
    • Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office .
    • Any experience who are willing to work with technical process can also apply.
    • Candidates with International Technical Voice experience is preferred.
    • Networking Experience with International Voice is preferred.

    Essential Functions:

    • Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues
    • Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer
    • Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary
    • Adhere to established SLAs, and productivity/performance goals
    • 1-6 years of experience in international technical support or network support role.
    • Strong knowledge of Networking concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. .
    • Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

  • Only for registered members Chennai, INDIA

    This position requires a dynamic individual who can ensure high-quality customer support resolve technical issues efficiently and contribute to service excellence. · ...

  • Only for registered members Chennai

    The Support Engineers will provide day-to-day operational and production support for the EDMS platform. · ...

  • Only for registered members Chennai

    The Support Engineer role involves application support, ticket resolution, change requests development, SLA adherence, and liaison between teams. · ...

  • Support Engineer

    1 month ago

    Only for registered members Chennai Remote job

    We are seeking a Support Engineer to deliver first-line technical monitoring, troubleshooting, and operational support for our AI/ML-based enterprise platform. · ...

  • Only for registered members Chennai, Tamil Nadu, India

    The Support Engineers will provide day-to-day operational and production support for the EDMS platform. · ...

  • Support Engineer

    8 hours ago

    confidential Chennai, India Full time

    About this job: We are looking for a Support Engineer to join our team. · ...

  • Only for registered members Chennai, Tamil Nadu

    We are looking for a Tier 2 Jr Support Engineer to provide advanced technical support for escalated incidents and service requests. · Handle escalated incidents from Tier 1 support within defined SLAs · Perform advanced troubleshooting across applications, databases, and systems ...

  • Only for registered members Chennai, Tamil Nadu, India

    · Tecnico de soporte con experiencia en herramientas de ticketing y documentación. · ...

  • Only for registered members Chennai

    We are seeking a motivated IT Support Engineer with experience to provide in-house IT support for our real estate company. You will assist employees with technical issues and manage IT assets to ensure smooth day-to-day operations. · ...

  • Support Engineer

    1 month ago

    Only for registered members Greater Chennai Area

    We are looking for Customer support engineers who are able to work in client-facing positions and manage technical concerns. · Identify patterns and possibilities to enhance products and services by analyzing support requests · Give customers step-by-step instructions for resolvi ...

  • Support Engineer

    4 weeks ago

    Only for registered members Chennai, Tamil Nadu

    We are seeking a Support Engineer to join our growing technical support team at our brand-new site in Chennai, India. · Diagnose and troubleshoot software issues. · Manage and prioritise support tickets. · ...

  • Only for registered members Chennai, Tamil Nadu

    The job requires a Support Engineer with 5-6 years of experience in Automic (UC4) V12/V21 and specific expertise in Zero Downtime Upgrade (ZDU) methodology. · ...

  • Support Engineer

    8 hours ago

    confidential Chennai Full time

    We are currently looking for a Support Analyst to join the Global Investment Systems. · Fostering a culture of diversity and inclusion is important to us. · ...

  • Support Engineer

    1 month ago

    Only for registered members Chennai

    We are looking for Customer support engineers who are able to work in client-facing positions and manage technical concerns.A customer support engineer must address the questions, worries, and complaints of the clientele regarding the technological goods of the business. · ...

  • Only for registered members Chennai

    +Job summary · The IT Support Engineer is responsible for providing day-to-day technical support to the organization's staff and ensuring that IT systems operate efficiently.+ System and Network Maintenance: · Install computer systems servers operating systems network hardware. · ...

  • Luxoft Chennai

    We are seeking a Support Engineer to join our team. As a Support Engineer, you will be responsible for performing end-to-end UC4/Automic administration, including installation, configuration, and maintenance of Automation Engines. · UC4/Automic Administration & Upgrades · Perform ...

  • Only for registered members Chennai

    The Support Engineer will perform end-to-end UC4/Automic administration including installation configuration maintenance of Automation Engines Agents Service Managers lead execute UC4 Zero Downtime Upgrades ZDU across environments manage system performance tuning capacity plannin ...

  • Only for registered members Chennai

    We're working on the future. If you are seeking an environment where you can drive innovation. If you want to apply state-of-the-art software technologies to solve real world problems. The technology that enables this has huge visibility and impact and is critical to Amazon's con ...

  • Support Engineer

    3 weeks ago

    Only for registered members Chennai

    This is a fast-paced and exciting role especially as Nielsen introduces many new and innovative solutions. As a Support Specialist you will be responsible for high quality and in-depth technical support to internal and external users of Production systems. · Passion for solving c ...

  • Only for registered members Chennai

    IT Support Engineers provide technical support services and evaluate the overall support program. · ...

  • Support Engineer

    1 month ago

    Only for registered members Chennai

    +As a Support Specialist you will be responsible for high quality and in-depth technical support to internal and external users of Production systems. · ...

Jobs
>
Chennai