SAP Functional Consultant - delhi, in - LINKFIELDS INNOVATIONS PRIVATE LIMITED

LINKFIELDS INNOVATIONS PRIVATE LIMITED delhi, in

4 days ago

Description

Job Description

We are seeking a highly skilled and experienced SAP CRM Functional Consultant to join Linkfields Innovations Private Limited on a part-time basis.

Main Responsibilities

Configuration & Customization: Configure and customize SAP CRM to meet business requirements and optimize system performance.
Requirement Gathering: Work closely with business stakeholders to understand and document CRM requirements and translate them into system configurations and solutions.
Support & Maintenance: Provide ongoing support for the SAP CRM system, troubleshoot issues, and ensure it is aligned with business needs.
Testing & Documentation: Participate in testing activities, document changes, and prepare user manuals or training materials as needed.
Integration Support: Assist with integration between SAP CRM and other SAP modules (e.g. SAP ERP, SAP S/4HANA) or third-party systems.
User Training & Support: Provide training to users on SAP CRM functionalities and best practices.
Change Management: Help manage change requests, ensuring smooth updates and system enhancements.
Reports & Dashboards: Support the creation of reports, dashboards, and analytics within SAP CRM to improve decision-making processes.

Requirements

SAP CRM Expertise: Proven experience as an SAP CRM Functional Consultant with a deep understanding of the system's modules, features, and capabilities.
Technical Knowledge: Strong knowledge of SAP CRM architecture, configuration, and integration with other SAP modules (SD, MM, etc.).
Business Analysis: Ability to analyze and document business processes, translate them into functional requirements, and implement solutions.
Problem Solving: Strong troubleshooting and problem-solving skills for resolving CRM-related issues effectively.
Communication Skills: Excellent communication skills with the ability to liaise with both technical teams and business stakeholders.
Documentation: Proficient in creating detailed documentation, user guides, and training materials.
Prior Experience: Previous experience working in SAP CRM projects, either as a consultant or in a functional role, is highly preferred.
Project Management: Basic understanding of project management methodologies to help ensure projects are delivered on time and within scope.

Desired Qualifications

Certifications: SAP CRM or related SAP certifications are preferred but not mandatory.
Industry Experience: Experience in [industry] is a plus.
Education: Bachelor's degree in Business, Information Technology, or a related field.

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