Quality Analyst - Mumbai, Maharashtra

Job Title: Quality Analyst · Location: Ghansoli (MBP) · Experience: Minimum 1 year as a Quality Analyst in a BPO/Call Centre · Industry: BPO / Customer Support · Shift Timings & Offs: 10- 7 PM/Sunday fixed off · Qualification: Graduation not mandatory · Employment Type: Full Tim ...

We are looking for experienced Quality Analysts who have good experience in monitors evaluates and scores agent-customer interactions calls chats emails to ensure adherence to compliance scripts and service quality standards. · They provide actionable constructive feedback to age ...

We are looking for a detail-oriented Quality Analyst to drive performance excellence and continuous improvement across our customer service operations. · Conduct quality audits of calls tickets and transactions · Provide coaching and feedback to improve teammate performance · ...

We are seeking a detail-oriented Quality Analyst with a strong background in call audits, customer feedback, and quality assurance tools. · Conduct call audits for inbound and outbound calls across sales and Collections team, · Provide structured feedback to agents and team leade ...

We are hiring a Quality Analyst (QA) for our US Healthcare Voice process. This role is critical in driving call quality, compliance adherence, and performance improvement across customer service teams handling US healthcare customers. · Key Responsibilities · Conduct regular call ...

1–4 years of experience as a Quality Analyst / Quality Executive · ...

Quality Analyst – Hybrid | Ghatkopar, Mumbai · Join Our Team & Elevate Customer Experience · Are you someone who has a keen eye for detail and a passion for improving customer interactions? Do you take pride in ensuring top-notch quality in every conversation? If yes, we want YOU ...

Immediate Opening Available for Quality Analyst (Loan Domain). · Job Title: Quality Analyst (QA) Loan Department · Experience Required: 3+ Years · Location: Navi Mumbai · Job Summary: · We are looking for an experienced Quality Analyst (QA) with 3+ years of experience in the Fin ...

Urgent Hiring Quality Analyst (QA) KASA & Term Deposits (TD) · Experience Required: 3+ Years · Industry: Banking / Financial Technology · Location: Navi Mumbai · Job Summary: · We are seeking a skilled Quality Analyst (QA) with 3+ years of experience in Banking or FinTech, specif ...

We are seeking an experienced Quality Auditor with a strong background in BPO operations. · The candidate will be responsible for monitoring, evaluating, and improving quality performance through audits, · coaching, training, and actionable insights. ...

We are seeking a Quality Analyst to join our team in India. The ideal candidate will have experience in ensuring the quality and performance of software applications through rigorous testing and analysis. You will work closely with developers and product managers to deliver high- ...

We are looking for a Quality Analyst to complete audits or evaluations, ensuring defined monthly or weekly evaluation targets are met. · ...

· Job Description: Quality Analyst Physical Sciences and Engineering  · Location: Goregaon, Mumbai / Remote · Working days: 5 days · End-to-End Quality Management of Freelancers (FLs) and In-house Editors (IHEs) · Ability to edit, proofread, and review academic documents at a hi ...

*The CoinDCX Journey: Building the Future of Finance* · At CoinDCX, our mission is clear – to make crypto and blockchain accessible to every Indian and enable them to participate in the future of finance. As India's first crypto unicorn valued at $2.45B, we are reshaping the fina ...

Role: Quality Analyst · Location: · ANKW Pharma, Unit no. 1, 2, 5, & 7, 6th floor, Urmi Corporate Park Solaris, Saki Vihar Road, Andheri East, Mumbai 400072 · Kindly note that this will be a Work form Office Opportunity · Working Days · : 6 days (Mon-Sat) · Shift timing: · 10AM t ...

Role: Quality Analyst · Location: · ANKW Pharma, Unit no. 1, 2, 5, & 7, 6th floor, Urmi Corporate Park Solaris, Saki Vihar Road, Andheri East, Mumbai 400072 · Kindly note that this will be a Work form Office Opportunity · Working Days · : 6 days (Mon-Sat) · Shift timing: · 10AM t ...

We are seeking a Senior QA Engineer who will be responsible for the quality of our websites and mobile apps. · ...

We are looking for a detail-oriented Quality Analyst to drive performance excellence and continuous improvement across our customer service operations. · Conduct quality audits of calls, tickets, and transactions. · Provide coaching and feedback to improve teammate performance. · ...

We are hiring a Quality Analyst (QA) for our US Healthcare Voice process.This role is critical in driving call quality, · compliance adherence,and performance improvement across customer service teams handling US healthcare customers. · ...

++The Quality Analyst will be responsible for conducting quality control and assurance activities, managing quality processes, analyzing data, and communicating findings to stakeholders. · ...