International Voice Process - Mumbai, India - Medusind Solutions

Medusind Solutions
Medusind Solutions
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Minimum Qualification:

  • Any Graduation except Engg and Computer science


  • 03 months in any international call center. Minimum typing speed of 35 WPM
  • Basic knowledge of MS Office
  • Preparing spreadsheets and documents
  • Good Communication skills must be able to fluently converse in English.
  • Must have a neutral accent
  • No stammering and lisp

Roles & Responsibilities

  • Outbound calls to insurances for claim status and eligibility verificationDenial documentation and further actionCalling the insurance carriers based on the appointment received by the clients.
  • Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
  • Calling insurance companies to get the status of the unpaid claims.
  • Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
  • Maintain the individual daily logs.
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
  • Work cohesively in a team setting. Assist team members to achieve shared goals.
  • Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies
  • Communication / Issue escalation to seniors if there is any in a timely manner
  • Punctuality is expected all the time

HR -Jugisha /

₹200, ₹300,000.00 per year


  • Night shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)


- total work: 1 year (preferred)

Work Location:
In person

Speak with the employer

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