PingDirectory Engineer - Kolkata, India - promaynov Advisory Services

    promaynov Advisory Services
    promaynov Advisory Services Kolkata, India

    2 weeks ago

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    Description

    Responsibilities :

    The key responsibilities :

    • Monitor alerts and perform routine health check of services.
    • Troubleshoot technical issues and support incident management as per applicable SLA, provide root cause analysis and support problem management.
    • Service request management according to processes and SLA
    • Must have experience with Unix, Linux Windows Server 2008/2012/2016.
    • Good understanding of overall configuration, troubleshooting, patch application, configuring replication, schema management, ACI management, encryption etc. of Directory server solution.
    • Familiarity with password policy configuration in LDAP Directory server implementations.
    • Experience on performance/tuning recommendations for Directory products and ability to document procedures for other engineers to follow.
    • Ability to make SOX/auditrelated assessments, document changes needed, deploy feasible changes.
    • Good knowledge & experience in Active Directory user administration, certificate management, group management.
    • Administrative scripting experience using any scripting language
    • PowerShell, Perl, shell.
    • Support multidomain environment which may include hybrid setups like Active Directory and AzureAD.
    • Good analytical & problemsolving skills, proficient communication, and leadership skills to drive client conversation.
    • Willing to work in 24x7 shifts and provide weekend oncall support.
    • Monitor service mailbox and support end user queries
    • Generate reports for daily/periodic PAM administration or processes
    • Support IT Risk or audit teams with reports, evidence, and process walkthroughs
    • Support change documentation, change deployment and postchange validations
    • Document and update Standard Operating Procedures (SOP) and operational runbooks
    • Identify opportunities to improve process efficiencies and effectiveness.

    Qualifications and experience :

    Required :

    • 4+ years of experience managing PingDirectory, UnboundID, Oracle Unified Directory (OUD) or a combination of both
    • Have worked on rotational shift mode

    Preferred :

    • Having experience on other IAM tools like CyberArk, Sailpoint, Okta, Quest, AzureAD will be a plus
    • IAM technology certifications
    • MCSE certification preferred
    • Exposure to other security domains other than Identity & Access Management
    )