Front Office Executive - Hyderabad, India - super seva pvt ltd

super seva pvt ltd
super seva pvt ltd
Verified Company
Hyderabad, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Greets, registers, and assigns rooms to guests.

  • Issues room key to guest.
  • Responsible for proper key control and other security measures.
  • Answers telephone in absence of telephone operator.
  • Transmits and receives telephone messages and sets up guests' wakeup calls.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to guest folio.
  • Makes restaurant, transportation, or entertainment reservations for guests
  • Deposits guests' valuables in hotel safe or safe deposit box.
  • Checks out guests and inquires about their stay.
  • Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
  • Actively builds awareness of the Brand to guests.
  • Provides and ensures highquality guest relations. Receives and resolves guest complaints in a manner consistent with company policy.

Job Types:
Full-time, Regular / Permanent


Salary:
₹18, ₹20,000.00 per month


Benefits:


  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Education:


  • Bachelor's (preferred)

Experience:

- total: 1 year (preferred)


Shift availability:

  • Day Shift (preferred)

Speak with the employer

  • Health insurance

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