Manager - Logistics Operation - Manufacturing Firm (4-20 yrs) - Guwahati/Srinagar/Bhopal/Rajasthan/Gujarat/Jaipur/Ahmedabad/Jodhpur/Udaipur/Gandhinagar/Vadodara/Bar, India - iimjobs

Description

• Develop and implement streamlined logistics processes to guarantee the timely and accurate delivery of water cans to our valued customers.
• Collaborate closely with the manufacturing team to monitor and maintain the quality of water cans, utilizing IoT technology and sensors to uphold our high standards.
• Manage relationships with thirdparty logistics providers, negotiating contracts and ensuring that service level agreements are met.
• Analyze operational data to identify areas for improvement and implement process enhancements that drive efficiency and reduce costs.
• Develop and maintain comprehensive standard operating procedures (SOPs) for all aspects of operations and logistics.
• Work closely with the sales and marketing teams to forecast demand and ensure optimal inventory levels are maintained.
• Ensure compliance with all relevant regulations, including health and safety standards and environmental guidelines.
• Provide regular updates to senior management on operational performance, highlighting challenges and identifying opportunities for growth.
• Responsibility for billing, profit and loss, and contract renewals for applicable clients
• Ensure client satisfaction and superb relations
• Publish metrics measuring client, team, and individual performance
• Manage staffing
• Surface and implement productivity improvements
• Identify and manage technological advancements
• Facilitate prompt issue resolution
• Supervise directly and indirectly employees in regards to:
• Time sheets and time off
• Performance reviews and Personal Development Plans (PDPs)
• Support marketing efforts such as article publications, launching campaigns
• Actively participate in sales, marketing, and business development

• Onboard high quality driver partners and vendors
• Ensure that they are well trained, processdriven and customercentric
• Ensure delivery on SLAs promised to the customer
• Restore operations to normalcy when things break
• Hire, coach and mentor a team of Supervisors