Airline ticketing executive - Hyderabad, India - Gamut HR Solutions

Description

Company Overview

Gamut HR Solutions is a leading HR solutions provider that aims to help individuals find the right job opportunities. With a team of 2-10 employees, we have established ourselves as a reliable partner for both job seekers and employers. Learn more about us at

Job Overview

We are looking for a dedicated and detail-oriented Airline Ticketing Executive to join our team at Gamut HR Solutions. As an Airline Ticketing Executive, you will be responsible for handling ticketing and reservation activities for our clients, ensuring efficient and accurate booking processes.

Qualifications and Skills

• 1-3 years of experience as an Airline Ticketing Executive or in a similar role.
• Knowledge of airline ticketing systems and reservation processes.
• Familiarity with airline policies, fare structures, and industry regulations.
• Strong communication and customer service skills.
• Attention to detail and ability to multitask.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in using ticketing software and MS Office.
• Excellent problem-solving and decision-making skills.
• Team player attitude and ability to work independently.

Roles and Responsibilities

• Handle airline ticket reservations, cancellations, and modifications.
• Coordinate with airlines and travel agencies to ensure accurate and timely ticketing.
• Provide excellent customer service and address client inquiries and concerns.
• Assist clients in choosing the most suitable flight options based on their preferences and budget.
• Manage and maintain client databases and records.
• Stay updated with airline policies, fare structures, and industry trends.
• Handle payment transactions and ensure accurate billing.
• Resolve any ticketing-related issues or discrepancies.
• Collaborate with the sales team to promote airline ticketing services.
• Prepare and provide reports on ticketing activities and performance.