Asset & Wealth Operations - Knowledge Management - Analyst - Hyderabad / Secunderabad, Telangana - Goldman Sachs

    Goldman Sachs
    Goldman Sachs Hyderabad / Secunderabad, Telangana

    1 day ago

    Full time
    Description

    YOUR IMPACT

    • We are seeking a Knowledge Management Analyst responsible for providing program management oversight of our standard operating procedures for the Marcus Call Center. These procedures are an important part of ensuring standard, legal and regulatory compliant conduct by delivery teams. The goal of Knowledge Management is to improve an organization's efficiency, decision-making, and innovation by ensuring that the right information is available to the right people at the right time.

    BUSINESS OVERVIEW

    • The firms direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

    JOB SUMMARY AND RESPONSIBILITIES

    • Update and/or create new procedural operations documents such as Talking Points/Chat Content, Standard Operating Procedures, Job Aids and policies
    • Work with stakeholders such as Delivery managers, product managers, Legal, Risk and Compliance for Knowledge Management documents and procedures and facilitate approvals
    • Collaborate with stakeholders such as Legal, Risk and Compliance to create and update procedures
    • Maintain central knowledge management tool in coordination with the direct line manager
    • Identify opportunities for improvement to manage and optimize Knowledge Management
    • The job requires some overlap with US working hours

    BASIC QUALIFICATIONS

    • Bachelors degree in information science, library science, business administration or related field in another field with experience creating concise, readable and user-friendly documentation
    • Minimum 3 years of demonstrable experience in a related Knowledge Management role
    • Knowledge of standard knowledge management platform e.g. Right Answers, Service Now etc.
    • Excellent written communication skills, including the ability to effectively convey financial services material with new hires and tenured colleagues alike
    • Ability to prioritize and manage multiple simultaneous projects and deadlines
    • Ability to question status quo and think through creative solutioning to ensure efficiency and appropriate risk management
    • Aptitude for building relationships and ability to communicate complex issues to a wide array of internal partners with different levels of product experience

    PRIMARY RESPONSIBILITIES

    • Experience working in Knowledge Management platforms/systems
    • Experience with instructional design
    • Prior Call Center Operations and FinTech Services experience

  • Work in company

    Vulnerability Management Analyst

    Amgen Technology Private Limited

    In this vital role, the Vulnerability Management Analyst focuses on identifying, assessing, prioritizing, and tracking the remediation of vulnerabilities across our organization's technology stack. You'll play a key role in the security operations team by ensuring known vulnerabi ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Manager - Business Analyst

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹700,000 - ₹1,800,000 (INR) per year Full time

    5 days ago

  • Work in company

    Keyword Analyst Manager

    confidential

    Blueberry Digital Labs is seeking a data-driven and analytical Keyword Analyst Manager to lead our keyword initiatives. In this pivotal role, you will be responsible for conceptualizing, implementing, and managing the entire keyword strategy, from in-depth research to performance ...

    Hyderabad / Secunderabad, Telangana Full time

    5 days ago

  • Work in company

    Vulnerability Management Analyst

    Amgen Technology Private Limited

    Key Deliverables: · Analyze and prioritize vulnerabilities using CVSS, KEV, EPSS, and asset criticality · Coordinate with IT and DevOps for risk-based remediation · Maintain dashboards, metrics, and reports for security posture · Support cloud vulnerability assessments and compli ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Vulnerability Management Analyst

    Amgen Technology Private Limited

    Key Deliverables: · Analyze and correlate scan data from tools like Tenable and Qualys to assess security risks · Prioritize vulnerabilities using KEV, EPSS, CVSS and asset criticality · Develop dashboards and reports to track remediation status and compliance · Support audits an ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Knowledge Management Analyst

    confidential

    Responsibilities · Collaborate with the Product Owner to communicate, maintain, and prioritize Knowledge management functional requirements for implementation in ServiceNow across GCC/functions/sectors. · Monitor the backlog of Knowledge-related requirements and enhancements, ens ...

    Hyderabad / Secunderabad, Telangana ₹500,000 - ₹1,500,000 (INR) per year Full time

    5 days ago

  • Work in company

    Manager-Analyst & Advisor Relations

    confidential

    Key Responsibilities: · Develop and execute a comprehensive Analyst Relations (AR) strategy to enhance · QualiZeal's reputation and recognition in the Quality Engineering industry. · Build and nurture strong relationships with analysts and key stakeholders at prominent analyst fi ...

    Hyderabad / Secunderabad, Telangana Full time

    5 days ago

  • Work in company

    Specification Management Senior Analyst

    confidential

    Responsibilities · Deliver training on specification systems, IT applications, and associated processes; achieve certification as a Spec Writer to the Global Ingredient Standard. · Identify and recommend process improvements and upskilling opportunities for continuous enhancement ...

    Hyderabad / Secunderabad, Telangana Full time

    5 days ago

  • Work in company

    PPC Analyst/Assistant Manager

    Ciel Hr

    Key Responsibilities: · Plan, execute, and manage PPC campaigns on platforms like Google Ads, Bing Ads, and other relevant digital channels. · Conduct keyword research, ad copy creation, bid management, and budget allocation for optimal campaign performance. · Monitor and analyze ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Junior Vulnerability Management Analyst

    Amgen Technology Private Limited

    Roles Responsibilities: · Assist with analyzing vulnerability scan results from tools such as Tenable, Qualys, or Rapid7. · Support prioritization efforts using CVSS scores, KEV (Known Exploited Vulnerabilities), EPSS (Exploit Prediction Scoring System), and asset criticality. · ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Human Capital Management Analyst

    Goldman Sachs

    HOW YOU WILL FULFILL YOUR POTENTIAL · Employee private equity offerings - Liaise in fundraising efforts for new fund offerings through creation of fund-specific marketing materials and subscription documents; Work closely with technology to customize design of fund offering websi ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Junior Vulnerability Management Analyst

    Amgen Technology Private Limited

    Roles Responsibilities: · Assist with analyzing vulnerability scan results from tools such as Tenable, Qualys, or Rapid7. · Support prioritization efforts using CVSS scores, KEV (Known Exploited Vulnerabilities), EPSS (Exploit Prediction Scoring System), and asset criticality. · ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    Risk Analyst, Model Risk Management

    confidential

    The Model Risk Management (MRM) team, a part of the global Enterprise Risk Management function at ICE, is looking for a Risk Analyst. The successful candidate will assist the MRM team in performing independent validation of quantitative models used across ICE s business units, as ...

    Hyderabad / Secunderabad, Telangana Full time

    5 days ago

  • Work in company

    Analyst - Loan Management System (LMS)

    Only for registered members

    · Job Description: · You will own and manage all the Data, MIS, Dashboard & Automation requirements that are needed to govern day to day operations, create recons and perform data analysis for the Product team working on · FinOps and Loan Management System.  · What you will do: ...

    Hyderabad/secunderabad

    2 days ago

  • Work in company

    CMDB Analyst II, IT Asset Management

    confidential

    Job Purpose · Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and complex business challenges in the financial sector. As a team member, you will be responsible for maintaining the health and stability of production systems ...

    Hyderabad / Secunderabad, Telangana Full time

    5 days ago

  • Responsibilities · The Business Partner Solutions team is a global team with ground presence in Bengaluru, Hyderabad and Dallas City. Your role will be aligned to the HCM Service Delivery Organization within HCM where you will have the opportunity to interact with divisional HR B ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    HIH - IT Project Management Senior Analyst

    Cigna Medical Group

    Responsibilities : · Work with system teams to plan technical Integrated, End-to-End and Regression Testing that aligns with the portfolio and program level epics. · Participate in agile development and collaborate with developers and product managers to plan for testing. · Lever ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Job Summary & Responsibilities · The Business Partner Solutions team is a global team with ground presence in Bengaluru, Hyderabad and Dallas City. Your role will be aligned to the HCM Service Delivery Organization within HCM where you will have the opportunity to interact with d ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • RESPONSIBILITIES · Holistic ownership and understanding of client accounts from a GSAM Operations perspective, trade life-cycle and act as a single point of contact for GSAM business for any liquidity related issues · Daily cash forecasting in multi-currency portfolios to include ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

  • Work in company

    HIH - IT Project Management Lead Analyst - Evernorth

    Cigna Medical Group

    Key Responsibilities · Analyze data from multiple sources across enterprise toolsets to design and develop repeatable views and extracts. · Design, develop, and deploy visual dashboards or reports that simplify and streamline data consumption using Excel and Tableau. · Use SQL to ...

    Hyderabad / Secunderabad, Telangana Full time

    1 day ago

Jobs