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Team leader//International BPO//Voice Process - india, India - Hiresquad Resources
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Leading BPO in Hyderabad
Hiring For Team Leader/Assistant Manager
International Voice Process
CTC UPTO 7LPA
Require min 1Year as Team Leader Experience in International BPO
Looking for Candidates from BPO ONLY
Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS
Shifts US
Call or mail CV at
Role and Key Responsibilities:
• Achieve stretched targets and manage complex/ difficult employee situations.
• Handle escalations (team and client)
• Understand and drive metrics improvement.
• Ensure that the internal/external targets are met, and the team shows continuous
improvement month on month.
• Impart coaching and feedback to mid and bottom quartile agents.
Preferred candidate profile
Must be Working as Team Leader in International BPO
Must have Excellent Communication Skills
Perks and benefits
Good Incentives
Interested candidates can call at or mail their cv at