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Kannur

    sm - payyavoor - Kannur, India - Reliance Retail

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    Description
    Job Responsibilities
    "

    • Achievement of Targeted AOP, Gross Margin and SPSF
    • Responsible for the P&L of the store
    • Price and promotions running in the stores are clearly displayed / communicated to all customers
    • Ensure that all consumables are within budget and work towards reducing costs
    • Ensure that decisions taken are quickly implemented on the ground without losing time
    • 100% adherence to promo implementation in the store
    • Reduce dump, shrink and other losses for the store
    • Other Source of Income – SOH
    • Increase margins and minimize expenses
    • Control inventory level and shrinkage
    • Mystery Shopping Findings and Improvement
    • Focus on R1 enrollment and business volume
    • Adhere to Mockshop guidelines
    • 100% SOP Implementation and Adherence by team
    • Ensure Negative Inventory Control
    • Explaining routine tasks to all team members
    • Statutory Compliance
    • Control Attrition
    • Product knowledge, brand differentiation
    • Recognize and develop talent
    • Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
    • Net profit for the store.
    • Increase in talent retention.
    • Increase in returns per square foot.
    • Increase in conversion rate
    • Reduction in number of stock-outs
    • Target vs. actual customer satisfaction index
    • Reduction in customer complaint cycle time
    • Mentor sales assistance through functional, behavioural training and career planning
    • Update category and store associates on latest development in new product/brands and presentation/selling technique
    • Productivity enhancement indicated by increased Sales per Employee
    • Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning "Education Requirements Graduate/Post GraduateSkills & Competencies "
    • Communication Skills
    • Commitment to Excellence
    • Analytical Skills
    • Business Acumen
    • Team Work
    • Interpersonal Skills
    • Ownership
    • Attention to Detail
    • Operational SOPs
    • Customer Service
    • Leadership Skill "