Manager - Implementation Engineering - Bengaluru, India - Amadeus

Description

• Manages a team of Staff employees and has accountability for their performance and results. Sets performance objectives, conducts performance reviews and recommends pay actions.​
• Defines a vision for the team in line with the department strategy and operational challenges and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager. ​
• Acts as a reference across multiple areas, anticipating solutions to complex problems.​
• Optimizes efficiency based on knowledge and experience with the policies, procedures and business plan.

• Analyse customer systems and service requirements.
• Identify specific actions necessary to integrate Amadeus products/services.
• Establish and manage the product/solution integration schedule.
• Determine and document adaptations to Amadeus products and services.
• Write functional specifications used for customisation and/or verify that specifications reflect customer requirements.
• Guarantee that customised products/solutions meet specified requirements.
• Provide functional support and problem resolution to sales and/or customer functional staff.
• Support sales activities through the presentation and documentation concerning product/solution integration.

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.