Customer Success - Mumbai - Alchemy Group

    Alchemy Group
    Alchemy Group Mumbai

    1 week ago

    Description

    This is a high-visibility role that blends customer ownership with partner coordination. You will work closely with the founder on live merchant accounts, renewals, and partner relationships.

    Responsibilities

    • Onboard new merchants within 14–30 days
    • Manage ongoing merchant relationships and check-ins
    • Track account health, usage, and renewal readiness

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