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- Proven experience in International Bpo operations
- Knowledge of US and UK Bpo processes
- Strong leadership skills as a Team Leader
- Ability to drive sales and meet targets
- Excellent communication and interpersonal skills
- Lead and manage a team of Bpo professionals in an international setting
- Set and achieve team targets and KPIs
- Monitor team performance and provide regular feedback for improvement
- Handle escalations and ensure customer satisfaction
- Collaborate with other departments to optimize processes and enhance team productivity
International Bpo Team Leader - Gurugram, India - Workis Solution
Description
Job Overview
Seeking a dynamic International Bpo Team Leader with 1-3 years of experience to lead our team at Workis Solution in Gurgaon, Haryana, India. This full-time role requires expertise in International Bpo, US Process, UK Process, and excellent sales and communication skills.
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Qualifications and Skills
Roles and Responsibilities
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