End User Technical Lead, GCC - India - ANZ Banking Group

Description

End User Technical Lead, GCC

Req ID: 65253


Department:
Insto Ops Support


Division:
Institutional


Location:
Bengaluru

About the role

At ANZ our purpose is to shape a world where people and communities thrive.

We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

This role is responsible for identification, development and implementation of technology-based solutions that deliver business value, reduce/eliminate risk and enhance customer experience in Institutional Operations space.

Responsible for stability of existing unsupported applications, manage the impact of production outages and ensure restoration is timely.

Collaborate with stakeholders to gather requirements and translate them into technical specifications for automation projects. Solutions are to be delivered in an agile development environment, bound by IO Governance framework.

Knowledge of multiple alternative platforms and technologies. Understanding of diverse IT implications of relatively abstract business requirements.

Foster collaboration across teams, functions, regions and Service centres.

Monitor and troubleshoot automation processes, identifying and resolving any issues or errors in a timely manner.

Develop and maintain documentation including design documents, user manuals, and operational procedures.

Stay up to date with the latest industry trends, tools, and technologies related to automation and propose innovative ideas to enhance automation capabilities.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Extensive years of hands-on programming experience in process automation.

Proven experience in Development, testing and implementation.

Mastery in VBA, SQL, Python & MS Access. Coding experience with Web automation using VBA is a must.

Thinks strategically and commercially, drives an adaptive, agile risk culture, and motivates organisational change.

Builds trusted advisory relationships across the organisation with a strong ability to influence and succeed through collaboration, accompanied with excellent oral and written communication skills, and the ability to communicate on both a technical and non-technical level.

Additionally, exposure to hyper automation tools and AI/ML solutioning will be an added benefit.

So, why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets.

With more than 7,500 people, our Bengaluru team is the bank's largest technology, data & operations centre outside Australia.

In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world.

Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be.

We're proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it).

Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself.

If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

/. You can apply for this role by visiting ANZ Careers and searching for reference number 65253

Job Posting End Date

15/05/2024, 11.59pm, (Melbourne Australia)