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- Minimum 3 years of experience in Elevator & Escalator Sales Support or Engineering.
- Deep knowledge of elevator product, component, installation, business challenges and sales environment.
- Understanding of KONE people flow analysis and solutions (Building Traffic Analysis).
- Strong technical knowledge of Elevator and Escalator products and required code regulations.
- Strong organizing, analytical and problem-solving skills
- Knowledge in MS office ( excel & PPT) is required
- Fluency in AutoCAD Tool, Basic Layout and M drawing.
- Drive for results and persistence with can do attitude
- Collaborative approach and cross-cultural communication skills
- Strong customer focus and leadership skills
- Fluent communication skills in English, other languages are an asset
- Manage the tendering process in cooperation with other MP functions; technology team, engineering & supply and project management, ensuring required value engineering and optimized pricing are delivered promptly and quickly.
- Work closely with customer specifications are understood (and challenged, if needed) and the right products are offered.
- Study customer Tender Documents and prepare KONE MP Documents according to MP process.
- Understanding the traffic challenges in buildings and be able to optimize our solutions to overcome said challenges.
- Help Sales in arranging the technical documents for the tender submission.
- Ensure that the proposed solution fulfills the codes, regulations and safety requirements
- Shall take responsible for correctness of order in line with offer to customer
- Coordinate with Local MP Engineering team to get correct drawings from SL
- Booking Order in SAP as per process.
- Coordinate with SL for GAD, Order during post order management
- Coordinate with PM & FL sales during GAD Submission and Order to SL
- Responsible for Releasing Manufacturing instruction (NRP) to SL as per process
- Coordinate for documentation at the time of shipment with SL
- Keeping track of Order and Deliverables during post order management
- Follow-up with SL for the Deliverables like Drawings, Samples and Materials
- Co-ordination with Logistics team for material deliveries
Senior Engineer- Customer Solutions - Mumbai, India - KONE
Description
A CSE Engineer, Solution provides technical expertise to the sales team, understands customer needs and transforms these needs into optimal KONE solutions.
CSE Engineer, Solution is part of the KONE early engagement team, and ensures that KONE offerings and specifications are included into the customer's building specifications.
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Job Description: