Servicenow - Chennai - confidential

    confidential
    confidential Chennai

    1 week ago

    Full time
    Description

    Role- Servicenow

    Job Description

    • Experience as a Technical Lead
    • Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution
    •  Understanding customer business requirements and convert to functional requirements
    • Responsible for reviewing requirements for accurate estimation
    • Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
    • Expertise ServiceNow deployments, ITSM migrations, conslidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise
    • Review, and do proactive analyze and resolve application issues as needed
    • Mentor and share technical knowledge/guidance to team
    • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
    • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specilist and ITIL V3 foundation
    • Should possess good knowledge in Agile/Scrum methodology

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