Consultant - Organisation Development - Manufacturing/FMCG (3-8 yrs) - Kolkata, India - iimjobs

    iimjobs
    Iimjobs background
    Full time
    Description
    OD Consultant


    Project Management:

    • Assist in converting the approved proposal and contract document into a work breakdown structure to reflect the accountabilities of each consultant and meet the expectations of the client.
    • Accountable to ensure that the progress of various initiatives in the project are tracked and monitored in detail with RED flags and escalations where necessary.
    • Engage with the customer teams to prevent slippage in the project plans and schedules.

    Customer Satisfaction:

    • Accountable for ensuring that the customer experience and satisfaction is high (90+%) by adherence to quality standards and timely service delivery.

    Development Operations:

    • Collaborate with the project team and the stakeholders to develop high quality solutions that address the identified problem statements.
    • Accountable for anchoring the initiatives and coordinating the smooth functioning of all projects.
    • Jointly accountable with the Project Consulting team for strategizing, planning, developing and delivering commitments made to the customer.
    • Prepare and deliver the required and assigned documentation in a timely manner.
    • Compliance & Reporting
    • Drive the project team to ensure compliance with project plans and schedules.
    • Accountable for developing and delivering reports as per defined frequencies in line with the set standards and guidelines.

    Culture:
    Maintain Customer First mindset in all spheres of operation