- Maintain a high level of availability for all Office 365 services, including email, SharePoint, OneDrive, and Teams
- Monitor service health and performance, and take proactive measures to prevent or mitigate issues
- Manage user accounts, licenses, and permissions in accordance with company policies
- Configure and manage security settings and compliance features to protect data and ensure regulatory compliance
- Perform regular backups of data and systems, and develop and test disaster recovery plans
- Stay up to date on new features and capabilities, and plan and execute upgrades and migrations as needed
- Collaborate with other IT teams to troubleshoot and resolve technical issues
- Provide Tier 2 and 3 support for end users experiencing problems with Office 365 applications and services
- Write and maintain documentation for procedures, processes, and configurations
- Train and support end users on the use of Office 365 applications and features
- Conduct research and make recommendations on new products and solutions to improve productivity and efficiency
- Monitor trends and developments in the Office 365 ecosystem and keep abreast of changes in the competitive landscape.
- Proficient in Microsoft Office 365 applications and tools
- Experience with Active Directory and Group Policy Management
- Experience managing Exchange Online, SharePoint Online, and Skype for Business Online
- Ability to troubleshoot technical issues and provide resolutions.
- MCSE : Productivity certification
- ITIL v3 Foundation certified
- Working knowledge of PowerShell
- Experience with Azure Active Directory and Azure Rights Management
- Experience with mobile device management
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ITSoli - M365 Technical Specialist - Active Directory - bangalore, India - ITSoli India Private Limited
Description
Designation : M365 Technical Specialist
Experience : Minimum 4+ years of relevant working experience in (Microsoft 365 / Office 365) administration and Support with hands-on and should be actively working on Azure Active Directory. Experience in writing PowerShell scripts will be preferred for the position.
Office Location : Indiranagar (Bangalore, Karnataka)
Qualification : Graduate or Postgraduate (CS or Engineering)
Salary : Best in the Industry - As per Market Norms
Working Hours : 7:00 PM - 4:00 AM / 8:00 PM - 5:00 AM (PST Hours)
Technical Skills : M365/O365, Active Directory (hands-on and should be actively working), SharePoint, PowerShell, Azure Active Directory, Teams, Outlook, Exchange Online etc.
Job description :
1. bachelor's degree in computer science, information technology, or related field
2. 4+ year experience in a systems administrator role
ITSoli - M365 Technical Specialist - Active Directory professionals in Bengaluru
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Sushmitha R
Technical Lead