Transcom hiring Customer support For Hotel Booking Process - Jaipur - confidential

    confidential
    confidential Jaipur

    3 days ago

    Full time Healthcare
    Description

    About the Role

    Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients.

    Job Overview:

    We are currently hiring for the position of Customer Service Associate Hotel Bookings (US Travel Process) at Transcom, Jaipur.

    Key Responsibility Areas (KRA):

    • Handling inbound and outbound calls related to hotel bookings and customer inquiries.
    • Assisting customers with reservations, modifications, and cancellations.
    • Providing exceptional customer service and maintaining professionalism at all times.
    • Ensuring customer satisfaction by addressing concerns and resolving issues efficiently.
    • Adhering to process guidelines and achieving assigned performance targets.
    • Maintaining accurate records of customer interactions and transactions.

    Additional Information:

    • Salary: 35,000 CTC + Upto 8,000 Incentives
    • Work Schedule: 5.5 Days Working (Rotational Shifts & Offs)
    • Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours
    • Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience

  • NAV Fund Services Jaipur

    Fund Accounting Manager Overview · Responsible for daily NAV preparation and validation for hedge fund clients. · Manages pricing reviews, fee accruals, OTC bookings, capital activity processing. · ...

  • Only for registered members Jaipur

    The Account Executive will manage financial transactions, maintain accurate records, and communicate with vendors and clients. · ...

  • Accountant

    1 month ago

    Only for registered members Jaipur

    Maintain day-to-day books of accounts in Tally/ERP Record sales purchases bank & cash transactions Maintain vendor & customer ledgers with ageing Perform monthly closing Process vendor payments Coordinate with the cashier and match sales with soft. · ...

  • QA Consultant

    3 days ago

    confidential Jaipur Full time

    The applicant will ensure quality variance is below threshold and participate in calibration calls. They must meet volume targets and abide by HR policies. · Consistently ensure that quality variance is well below threshold and internal quality scores are exemplaryWrite feedback ...

  • Only for registered members Jaipur

    Achieve and exceed sales targets through active promotion and sales of domestic/international tour packages. · ...

  • Only for registered members Jaipur

    + Responsible for new corporate hotel tie ups for PAN India locations. · + Timely payment of all vendors with quarterly NOC from all vendors. · + Special Corporate Rates as per matrix with contract including tariff & terms & condition. · + Payment norms to be preferred as BTC, · ...

  • Only for registered members Jaipur, Rajasthan

    This role involves managing corporate hotel tie-ups across PAN India locations. · Maintain relationships with travel vendors such as hotels, airlines and car rental agencies. · ...

  • confidential Jaipur Full time

    Ensure quality variance is well below threshold and internal quality scores are exemplary participate in client / internal calibration calls to ensure consistency of scoring & knowledge meet and exceed daily volume and productivity targets. · ...

  • QA Consultant

    3 days ago

    confidential Jaipur Full time

    Evaluate & audit conversations / transactions on behalf of assigned client process(es) ensuring zero / minimal quality variance while maintaining productivity parameters. · ...

  • Only for registered members Jaipur

    Build and manage strong customer relationships handle enquiries test drives and bookings coordinate finance and insurance processes ensure timely follow-ups and closures achieve sales targets while delivering a premium buying experience. · ...

  • Only for registered members Jaipur, Rajasthan

    We are a fast-growing travel and adventure platform offering curated trips, treks, safaris, and experiential stays across India. · The Operations Executive will handle end-to-end trip operations from booking confirmation to trip completion. · Handle end-to-end trip operations fr ...

  • Only for registered members Jaipur

    We are looking for a high-quality Sales Development Representative (SDR) to help us start conversations with qualified CEOs and book sales calls. · Identify and engage qualified CEOs and founders, Conduct thoughtful LinkedIn and email outreach, Qualify interest, Book meetings wit ...

  • Accountant

    2 days ago

    Only for registered members Jaipur, Rajasthan

    We are looking for a detail-oriented Accountant with prior experience working in a Chartered Accountant (CA) firm. · ...

  • Only for registered members Jaipur

    The Reservation Executive will handle incoming calls and emails from guests, · negotiate room prices within limits to close bookings, · build trust with guests over calls and messages, · process bookings received from agents and corporates. ...

  • Only for registered members Jaipur, New Delhi

    This job is for a Reservation Associate at the corporate office of luxury 5-star Hotels in Delhi and airlines in Gurgaon. · Answering Inbound calls from the customer · Solving queries and providing information · Processing room booking or airline ticket · Reconfirmation by call o ...

  • Only for registered members Jaipur, Rajasthan

    This is a full-time role for a Reservations Executive based in Jaipur. · Manage guest reservations and ensure seamless booking experience. · Maintain room availability records. · Interact with customers to address queries and provide excellent customer service. · ...

  • Only for registered members Jaipur, Rajasthan

    We are seeking a full-time on-site Reservations Manager to join our team in Jaipur. · ...

  • Only for registered members Jaipur, Rajasthan

    We're hiring a Community Manager to manage day-to-day LinkedIn growth and engagement for multiple founder and business accounts. · This role is perfect for someone who enjoys conversations, relationship building, · and wants hands-on exposure to personal branding, outreach, · and ...

  • Only for registered members Jaipur, Rajasthan

    Assist in various HR functions including administering HR policies managing employee records supporting recruitment processes and coordinating employee benefits. This is a full-time on-site role based in Jaipur providing hands-on experience in HR operations and management. · ...

  • Only for registered members Jaipur, Rajasthan

    The ideal candidate will have substantial exposure to monthly closing processes and customer billing. · ...

Jobs
>
Jaipur