DM/Manager - Policy Issuance - Delhi - confidential

    confidential
    confidential Delhi

    3 days ago

    Full time
    Description

    We are actively seeking a highly skilled and meticulous DM/Manager - Policy Issuance to join our client's team through Acme Services. This pivotal role is responsible for overseeing the end-to-end policy issuance operations, ensuring seamless system functionality, and managing the implementation of new products and regulatory changes. The ideal candidate will possess strong capabilities in Business Requirement Writing (BRD), UAT management, and have an excellent understanding of insurance terminology and regulations, all while demonstrating strong communication and multi-tasking skills.

    Key Responsibilities

    • Operations Management: Oversee and manage the workflow system/policy login system and releases for new business, ensuring efficient and accurate processing of policy issuances.
    • Product & Regulatory Implementation: Take ownership of the set up of new products & riders, regulatory changes, and new channel set up within the policy issuance systems.
    • Business Requirement Documentation: Lead the creation and refinement of Business Requirement Documents (BRDs), translating business needs into clear technical specifications.
    • System Release & Quality Assurance: Ensure error-free system releases without any production outages, maintaining system stability and reliability.
    • Stakeholder Coordination: Work collaboratively with internal stakeholders, including IT and Field Operations, to ensure smooth alignment for releases.
    • UAT Management: Responsible for writing BRDs and comprehensively managing their UAT (User Acceptance Testing) execution to validate new functionalities and changes.

    Key Competencies/Skills

    • Strong proficiency in Business Requirement Writing (BRD).
    • Expertise in creating test cases/scenarios for given requirements.
    • Proven ability in managing UAT execution.
    • Excellent Verbal & Written Communication Skills with the ability to handle business partners effectively.
    • Strong multi-tasking capabilities with an eye for detail.
    • Well-versed with Insurance terminology and regulations.

    Qualifications

    • Proven experience in operations management within the insurance sector, specifically in policy issuance.
    • Demonstrable experience in managing system releases, new product setups, and regulatory changes.
    • Strong analytical skills and attention to detail.

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