Operations Consulting Role - Mumbai, India - iimjobs

    iimjobs
    Iimjobs background
    Full time
    Description

    Must :
    Experience in Insurance sector

    Location - Mumbai

    Skill - Strategy consulting, Business transformation, Marketing, Account delivery, project management

    Education - MBA from Tier 1 campus

    Level - Manager and Senior Manager

    Experience - 6 to 10 years

    Candidate must have handled/worked with insurance sector clients


    Work experience areas:

    Critical must-haves:

    • Market sizing and market entry strategy
    • ANY OF : Design of Customer Experience design AND / OR Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes AND / OR Contact (Call) center design, conversion rate & process improvement
    • Business casing/business modeling experience
    • Sales uplift/revenue growth
    • If from a consulting background, should have led individually large workstreams or small projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)

    Good-to-haves:

    • Multichannel management, retail store operations management
    • Experience with startups / front office technologies / payment solutions
    • Digital Marketing improvement
    • Loyalty program design and roll out
    • Marketing RoI improvement

    Core skills & behaviors:

    • Strong analytical and problem solving capability
    • Excellent communication skills verbal, written, leadership communication
    • Strong PPT and Excel skills
    • Strong individual contributor & as a good to have
    • Interacting and effectively managing senior client stakeholders
    • Willingness to stretch, high learning agility (comfort with learning at speed) and cando attitude