Technical Support Engineer - Bengaluru, India - Fidelis Technology Services Pvt Ltd

    Fidelis Technology Services Pvt Ltd
    Fidelis Technology Services Pvt Ltd Bengaluru, India

    1 week ago

    Default job background
    Full time
    Description

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

    Responsibilities

    • Responsible for handling the customers onTroubleshoot and configure software on Calls and emails and chat

    Qualifications

    Min Qualification: / any qualification is fine.

    • 6 Months - 2 years' of Technical support experience/Service Desk
    • Customer service oriented
    • Strong written and verbal communication and troubleshooting skills

    Salary Package

    Up to 4 LPA with Shift allowances of 250/day for Early morning and afternoon shift

    500/day for Evening and Night shift

    with 2 way Cab facility.