Email and Chat Support Executive - Kharar, India - Vitaltech Solutions Pvt. Ltd.

Description

Job Title: Email & Chat Support Executive

Company Name: Vitaltech Solutions Pvt. Ltd.

Location: Mohali, Chandigarh

Salary: ₹18,000 - ₹25,000 per month

Qualification: 12th Pass and above

Gender: All genders

Job Shift: 6 days working | Rotational Shift

Job Type: Full Time

Job Description:

Vitaltech Solutions Pvt. Ltd. is looking for dedicated Email & Chat Support Executives to join our team in Mohali, Chandigarh. As an Email & Chat Support Executive, you will be responsible for:

Providing customers with detailed information about our products, services, and special offers.

Handling customer inquiries via email and chat support.

Identifying customer needs and offering solutions.

Ensuring customer satisfaction by addressing queries promptly and effectively.

Requirements:

Eligible candidates should have a minimum of 0-1 years of experience in Customer Support/Telecalling.

Strong written communication skills and the ability to engage with customers via email and chat.

Proficiency in handling customer inquiries and resolving issues through digital channels.

A customer-centric mindset and the ability to excel in a fast-paced, digital support environment.

Benefits:

Competitive salary ranging from ₹18,000 to ₹25,000 per month, depending on your interview and qualifications.

Job benefits include Insurance, PF, and Medical Benefits.

This is a full-time position with 6 working days.

FAQs:

Q: What is the eligibility criteria to apply for this Email & Chat Support Executive job?

A: Candidates should have completed their 12th grade or higher and have 0-1 years of experience.

Q: How much salary can I expect for this job role?

A: The salary for this position ranges from ₹18,000 to ₹25,000 per month, depending on your interview and qualifications. This is a full-time job based in Chandigarh.

Q: How many working days are there for this Email & Chat Support Executive job?

A: You will be working 6 days a week as an Email & Chat Support Executive.

Q: Are there any charges applicable while applying or joining this Email & Chat Support Executive job?

A: No, there are no application fees or charges associated with applying for this position, and there are no costs during your employment with Vitaltech Solutions Pvt. Ltd.

Q: Is it a work-from-home job?

A: No, this is not a work-from-home position; it requires on-site work.

Q: How many openings are there for this Email & Chat Support Executive role?

A: There are currently 11 immediate openings for the Email & Chat Support Executive position at Vitaltech Solutions Pvt. Ltd.

Q: Who can apply for this job?

A: Both male and female candidates are encouraged to apply for this Customer Support/Telecaller job.

Q: What are the timings of this Email & Chat Support Executive job?

A: This Email & Chat Support Executive job has Rotational Shift.