Sr Network Engineer II - Hyderabad, India - Syniverse

Description

Syniverse is the world's most connected company.

Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.

Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking ForThis position is primarily considered a technical expert in Network Operations and is responsible for special projects as assigned.

The position would work with new business initiatives and evaluate existing work procedures within NetOps for deploying initiatives, and training NetOps personnel to support these initiatives in accordance with NetOps policy and procedures.

The position would be a member of product and project teams as needed to support initiatives above.

This position will address those customer issues, problems, and concerns, which are of a more detailed and highly technical nature requiring in-depth analysis and research of products and services.

• Some of What You'll Do

Principle Responsibilities:

Assist NetOps Personnel in Monitoring Systems, Application and Network to identify issues of concernAssist Network Operations personnel with their problems, issues, questions, and concerns, which are of a more technical nature, meeting or exceeding customer expectation.

Assist NetOps in supporting NetOps technical training and Customer Services training and documentation activities where a more technical level of system knowledge and expertise is required.

Assist in tracking and identify potential system deficiencies and failure patterns and coordinate necessary corrective actions with Development resources. in Computer Science/Electronics/TelecommunicationsJob RequirementsManagement skill set with one year of supervisory experience within a technical environment.
Experience in a customer support function.
Strong interpersonal skillsStrong written and oral communication skillsStrong LINUX/UNIX experienceMust be able to work in a fast-paced multitasking technical and administrative environmentExperience in a Linux/Windows in a Server Environment requiredStrong professional written and verbal skillsPrevious experience in 24x7 Network Monitoring domain a plusUnderstanding of messaging concepts with hands on experience being a plus

• Why You Should Join UsJoin us as we write a new chapter, guided by world class leadership.

Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business.

We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.

Know someone at Syniverse?Be sure to have them submit you as a referral prior to applying for this position.