Manager - Provisioning & Configuration Management - Chennai, India - Tata Communications

    Tata Communications background
    Description

    Broad outline of the Role

  • Candidate should have 8+ years of experience in Telecom/ISP domain
  • Candidate must have 2-3 years of people management experience
  • Candidate must have experience in Fixed line managed services.
  • Good understanding and Knowledge in feasibility and Design
  • Good knowledge in IP and transmission domain
  • Experience in managing international customer for service delivery and escalations
  • Strong Verbal and written communications skills
  • A good team player & good Customer experience /satisfaction
  • Job Family Descriptor

    Purpose - Broad objective of the role

    Operating Network - Key External

    Operating Network - Key Internal

    Size and Scope of Role - Financial

    Size and Scope of Role - No. of direct reports

    Size and Scope of Role - Total team size

    Size and Scope of Role - Other size parameters

    Minimum qualification & experience

    Other knowledge/skills

    Key Responsibilities

    Technical Competencies

    Knowledge / Skills

    Communication Skills