Customer Service Manager - Bengaluru

The Managed Services Manager role involves partnering with customers to utilize industry best practices, managing customer relationships, and delivering service solutions. The ideal candidate should have project management skills, customer handling skills, fair knowledge of techn ...

This management position—Senior Manager, Managed Services Operations—is focused on driving client-centric service excellence within a dedicated region or services function. The role is responsible for top-tier service delivery, ensuring clients' IT systems remain operational and ...

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...

Job Title: Product Manager Break-Fix, AMC & Managed Services · Location: Bangalore and/or Mumbai · Experience: 15+ Years · Key Responsibilities: · Business Development & Revenue Growth · Drive end-to-end sales for Break-Fix, AMC, FMS, and Managed Services across enterprise and mi ...

The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...

Description · ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront o ...

The Service Manager would be responsible for service delivery and customer satisfaction for retail and project management cost control revenue generation and working capital management system development training implementation compliance coordination among the team. · Managing p ...

Department: Service & Operations · Location: Bangalore, Karnataka · Reporting To: Head – Operations / Business Head · Travel Requirement: Extensive travel (local + outstation) – mandatory · Offered CTC - ₹5 - ₹5.5L per annum · Role Purpose · The Service Head / Operations Manager ...

· Service manager for NGO. MBA Marketing / Operations · Sales & Marketing / Vendor Management · ...

This role involves service management responsibility, managing providers within various areas (infrastructure, network services or application development). It requires improvement of service quality and drive provider governance. · ...

We are looking for a ServiceNow Managed Services Technical Consultant to join our offshore delivery organization in India. In this ticket-driven, customer-facing role, you will support global customers by handling incidents, service requests, problems, and minor enhancements thro ...

Job Description · We are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient' s IT Operation Services offer ...

Manage daily workshop operation Supervise technician & productivity Ensure service quality & timely delivery Handle customer complaint Control cost spares & inventory Ensure safety & compliance Coordinate vendors drive revenue · ...

The job requires a Service Manager with 10-15 years of experience to manage a team and ensure the team's objectives are met within stipulated timelines. The candidate should have excellent leadership, communication, sales, and customer service skills. · ...

In this critical role, you will work across multiple regions and time zones, managing both vendor teams and internal resources to deliver seamless service to our global reinsurance operations · The ideal candidate will have a strong background in platform management, automation t ...

We are looking for a ServiceNow Managed Services Technical Consultant. In this ticket-driven role you will handle incidents and maintain platform stability. · Handle incidents on the Servicenow platform. · ...

We are hiring a Service Manager to handle customer escalations and ensure smooth after-sales service for premium home & kitchen appliances. · ...

Overall responsibility for service workshop operations and performance. Manage Service Advisors Technicians. · 5–10 years in Automobile Service · Minimum 2–3 years as Service Manager Workshop Manager · ...

We are seeking an experienced Azure Cloud Security senior Analyst with a strong background in the Microsoft Azure ecosystem and cybersecurity operations. The ideal candidate will be responsible for implementing, monitoring, and enhancing security controls across Azure environment ...

We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. · D ...

We are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. · Maintains overall responsibility for customer satisfaction through the delivery of managed IT services · Participates with the Senior IT Executive and other I ...