Client Servicing Executive - Ghaziabad, India - Helis Consulting (P) Ltd.

Description

Our client which is into Advertising, Branding and Digital Marketing is looking for:

Designation: Client Servicing Executive

Education: Graduate/BBA/MBA

Gender: Male/Female

Experience: Fresher/Experienced

Salary: Upto 20k /As per experience and skillsets

Location: Mohan Nagar, Ghaziabad

Client Servicing Executive Responsibilities:

• Dealing with and follow ups with client
• Updating the tracker regularly
• Retaining the existing clients and creating new one.
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Client Servicing Executive Requirements:

• Bachelor's degree in business administration or an industry-related field.
• Proven experience working as a client servicing executive.
• Proficiency in Microsoft Excel.
• Working knowledge of Customer Relationship Management (CRM) software.
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Special Skills:

Should be good with Excel

Should be good in English communication Verbal & written

Should be presentable good in follow ups.

Pls whatsapp cv at or at