AITACS - Salesforce Administrator - Sales/Service Cloud - Chennai - Aita Consulting Services Private Limited

Aita Consulting Services Private Limited Chennai

1 week ago

Technology / Internet

Description

Job Description

We are seeking a skilled Salesforce Administrator to join our team at AITA Consulting Services Private Limited. The ideal candidate will have strong product knowledge and at least 3+ years of hands-on experience with sales cloud and service cloud.

Key Responsibilities:

Requirements Gathering: Identify and gather requirements, translating them into best practice, scalable solutions with a focus on exceptional user experience.
Platform Roadmap: Create a platform roadmap and define priorities, liaising with stakeholders.
Communication: Own the communication of any platform changes to end users and stakeholders.
Data Management: Improve Salesforce data quality by implementing rules and automation as needed.
Salesforce Configuration: Configure Salesforce to meet business needs, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
Change Management: Experience in change management and governance.
Techincal Solutions: Translate requirements into technical solutions.
Integrated Applications: Work with integrated applications such as DocuSign, Conga, Survey Gizmo, Mailchimp, etc.

Qualifications:

Strong Salesforce Product Knowledge: At least 3+ years' of Salesforce Administration hands-on experience with sales cloud and service cloud.
Salesforce Certifications: Salesforce administration certifications, Advanced Administrator, Platform App Builder, etc.
Education: Bachelor's/Postgraduate degree or professional qualifications.

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